NG Bailey
Client Director - Network, Cloud and IT Services
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Client Director – Network, Cloud & IT Services
Location: National (UK-wide) Type: Permanent
Summary
We’re seeking a Client Director to lead new customer acquisition across Enterprise, Telecom and Critical National Infrastructure (CNI) markets. This is a high-impact, strategic hunter role—focused on entering new markets, securing net-new logos, and accelerating growth via secure, resilient, and scalable network, cloud, and IT services. This is not an account management role.
While the Client Director will own a limited number of named strategic accounts, the primary focus is on creating demand, originating pipeline, and completing complex, high-value opportunities. This role requires executive-level engagement with CIOs, CTOs, and senior infrastructure leaders, owning end-to-end opportunities from first contact to contract signature.
As part of the NG Bailey Group’s digital and connectivity business, NGB ITS, we deliver a differentiated proposition: IT, cloud and network services integrated with electrical, mechanical, and facilities engineering under one UK organisation. This approach simplifies delivery, mitigates risk, and delivers superior outcomes in business-critical and prestigious environments.
Key Deliverables
- Identify, target, and secure new-logo customers in Enterprise, Telecom, and CNI sectors
- Develop and execute a targeted new business strategy aligned with NGB ITS growth goals
- Generate pipeline independently through direct prospecting, networking engagement, and strategic partnerships
- Own opportunities end-to-end, driving momentum from initial contact through to contract completion
- Build trusted relationships with CIOs, CTOs, and senior leaders in infrastructure and digital transformation
- Position yourself as a strategic commercial advisor, shaping customer initiatives around connectivity, cloud, and digital infrastructure
- Lead complex, multi-stakeholder sales cycles with confidence and influence
- Sell the full NGB ITS portfolio, delivered under a single integrated ecosystem, including:
- Network infrastructure and structured cabling
- LAN, WAN, Wi-Fi, connectivity and private networks
- Managed network and support services
- Cloud and Unified Communications, including products such as Webex, Zoom, and Mitel
- Articulate technical differentiators into clear commercial and operational outcomes, including:
- Resilience, performance, security, and scalability
- Collaborate with architecture, delivery, and commercial teams to shape solutions that balance credibility and deliverability
- Maintain a high-quality, self-generated pipeline, aligned with strategic market demand
- Apply rigorous deal qualification, governance, and profit discipline standards
- Provide accurate forecasting and adhere to CRM/reporting protocols
- Prioritise quality, profitability, and long-term value over transactional volumes
- Act as a senior ambassador for the business, representing NGB ITS at:
- Industry events
- Customer forums
- Partner engagements
- Build a strong personal network across relevant ecosystems
- Manage a curated list of named strategic accounts
- Focus on retention and expansion through:
- Cross-sell
- Upsell of integrated network, cloud, and managed services
- Sustain a demand-generation mindset while proactively growing loyal high-value accounts
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Requirements
Essential
- Proven track record of new business hunter sales delivering consistent new-logo wins
- Experience selling networks, cloud, connectivity, or IT infrastructure services
- Strong technical mastery of enterprise-grade and carrier-level networks, cloud environments, and unified communications (e.g., Webex, Zoom, Mitel, and associated platforms)
- Demonstrable ability to build pipeline from zero and convert complex opportunities
- Confident executive-level presence, engaging with C-suite and senior leadership
- Strong negotiation, stakeholder management, and commercial acuity
- Ownership mentality—fully accountable for results, quotas, and targets
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Desirable
- Direct experience selling into Enterprise, Telecom or CNI segments
- Familiarity with regulated or operationally critical environments (excluding defence)
- Established network of influential industry contacts
- Expertise in leading complex bids, multi-stakeholder sales cycles
Next Steps
[Equality, Diversity and Inclusion Commitment] At NGBITS, we are committed to fostering a fair and inclusive culture, starting from the recruitment process. We provide advance notice of selection stages whenever possible, and are happy to accommodate any special requirements that may be necessary for applications or interviews. If you require any adjustments, please let us know and we will work towards meeting your needs.
About Us
We are [NG Bailey IT Services], part of the NG Bailey Group, one of the UK’s leading independent engineering and services businesses. Founded in 1921, with a £500m annual turnover and a team of 3,000 employees, our ethos is built on laying foundations for success through people and skills.
With a focus on build and infrastructure, our approach is innovative, responsible, and technology-driven, enabling us to partner on extraordinary, groundbreaking projects. From leveraging cutting-edge tools to championing continuous learning, we invest in our people’s growth proactively.
Nothing is more important to us than career progression. Every role is underpinned by: ✔ A structured development plan ✔ Regular guidance and performance reviews ✔ Training and support to help employees thrive
Prospective candidates are encouraged to consider NGBITS as a place where ambition means opportunity, and where colleagues turn vision into reality.
(Role reference: NGBAYLE020702)
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