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Client Manager
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Client Manager
Client Manager Role - Experienced and Chartered/ACCA - 5 Years Plus
About JTP Accountancy & Tax Services
JTP Accountancy & Tax Services is a fast-growing, independent accountancy practice based in Eastbourne, established in 2018. Led by founder and director Jack Porter, the firm specialises in serving owner-managed businesses and entrepreneurs across diverse sectors including hospitality, property, construction, professional services, e-commerce, beauty, and sport.
JTP is recognised for being commercially minded, relationship-led, and proactive, rather than just compliance-focused. The firm has experienced rapid growth, focusing heavily on:
- People and culture
- Technology and systems
- Advisory-led client relationships
Operating collaboratively, JTP combines in-house staff with outsourced support to allow senior team members to concentrate on client relationships, quality, and value-added work while minimising administrative burden. They are a Xero-focused practice with robust systems and workflows, underpinned by a clear vision for future growth. Senior team members benefit from a trusted, supported environment with real autonomy as the firm scales.
The Role
We are seeking an ACA or ACCA qualified Client Manager with relevant experience to take ownership of a portfolio of SME clients and play a crucial role in JTP’s next growth phase. This is a senior, hands-on role requiring technical expertise, strong client relationship management, and internal leadership.
The ideal candidate will sit between the delivery team and the director, trusted to manage clients daily while contributing to continual improvements within the firm. This is not a high-pressure sales role—billing is handled centrally.
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Day-to-Day Responsibilities
Client Accounting & Compliance
- Preparing and managing:
- Statutory accounts
- Corporation Tax returns
- VAT returns
- CIS submissions
- Personal Tax returns
- Acting as the main point of contact for client queries
- Ensuring accuracy and timely completion of all work
- Liaising with HMRC as required
Management Accounts & Advisory
- Preparing monthly and quarterly management accounts
- Reviewing bookkeeping and core financial records
- Clearly and confidently explaining findings to clients
- Identifying trends, issues, and advisory opportunities
- Supporting advisory discussions with business directors where relevant
Systems & Software
- Confident use of:
- Xero
- QuickBooks
- IRIS
- Reviewing accuracy and efficiency of bookkeeping practices
- Maintaining robust controls and applying a strong knowledge of payroll
Client Relationship Management
- Acting as the trusted, daily contact for SME clients
- Managing expectations and resolving issues professionally
- Supporting client onboarding
- Ensuring high-quality client experiences aligned with JTP’s standards
Internal Contribution
- Mentoring and supporting junior staff
- Adding to improvements in processes, templates, and workflows
- Collaborating across the firm
- Representing JTP professionally (both internally and externally)
The Ideal Candidate
We seek applicants who:
- Are ACA or ACCA qualified
- Have accountancy practice experience
- Have previously held Client Manager, Senior Accountant, or similar roles
- Demonstrate strong technical expertise in:
- Accounts
- Corporation Tax
- VAT
- CIS
- Personal Tax
- Securely prepare monthly and quarterly management accounts
- Possess a solid working knowledge of Xero, QuickBooks, and IRIS
- Understand payroll processes
- Are organised, reliable, and adept at managing multiple deadlines
- Communicate clearly and professionally with clients
- Enjoy taking ownership and being entrusted with responsibility
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Salary, Benefits & Progression
Financial Compensation
- Base Salary: £50,000
- + Quarterly performance bonus (up to £2500 a quarter) or no bonuses with an adjusted salary of £55,000
- Long-term commission opportunity tied to personally introduced client referrals
Workplace & Culture
- Well-established collaborative environment
- Immediate perks: parking, company laptop, mobile phone
- Additional benefits (e.g. private health and other perks) provided after the probation period
Career Growth
- Clear progression opportunities within the growing firm
- Potential to move to a 4-day working week (typically after 12–18 months) for high-performing team members, subject to business needs and performance.
Why Join JTP?
This role is perfect for an ACA/ACCA qualified accountant seeking a senior, hands-on client position with:
- Autonomy within a trusted environment—no micromanagement
- Exposure to a diverse client base spanning multiple industries
- Recognition and rewards for performance, initiative, and contributions
- Long-term career progression within a fast-growing, ambitious practice
JTP is ideal for those who want real responsibility, structured support, and sustainable growth in a collaborative atmosphere.
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