As its senior member, the Client Manager manages the Client Desk, including the following activities. He/she is responsible for all sales opportunities managed by the Desk overall, including both these allocated to the Desk's Client Advisor(s) as well as those managed personally by him/herself.

• Executes new client sales opportunities. This includes setting and achieving sales targets on both an individual and Desk basis and driving and growing revenue and profit to achieve these targets.
• Manages the end-to-end sales process, engaging and negotiating with clients, matching Re:link consultants to roles, determining pricing, and securing commitment from partners and business teams.
• Cross-sells wider Limitless capabilities to clients and internal stakeholders in alignment with the firm's strategy.
• Engages with Re:link consultants on client sales opportunities, addressing testing, briefings, fees, terms, availability, and conflict resolution.
• Manages placement relationships through proactive communication with clients, consultants, and partners, ensuring satisfaction and resolving issues.
• Manages client sales opportunities and placements, collaborating with Finance and Operations teams to resolve pricing, time recording, and invoicing queries.
• Supports the Head of Re:link and wider Client team in developing business opportunities, expanding relationships with clients, and promoting collaboration with partners and practice groups.
• Works closely with stakeholders to ensure client needs are met and sales targets are achieved by maintaining strong communication and alignment with overall business goals.
• Line management of the Client Advisor(s) aligned to their desk, including their performance and oversight of their day-to-day responsibilities, and from a longer-term developmental perspective

The role reports to the Head of Re:link. This desk is one of three desks, which work together to comprise a single joined up global team. You can expect to pick up work from the other desks as needed given business demands.

The role will suit someone who is energetic, proactive and driven to truly "get under the skin" and take full ownership of opportunities that are managed by the Desk, with the objective of ensuring that the Desk understands exactly what the client requires and places Re:link consultants who are exceptionally well-matched. The Client Manager should have natural rapport with people, be confident and articulate, with a genuine interest in both the businesses of clients as well as the personal aspirations and careers of Re:link consultants. They should bring structure, discipline and focus, with the ability to plan ahead. The role will especially suit those candidates with a strong background or experience in one or more of the practice areas aligned with the Desk, with a sound understanding of the type of services and support provided by both in-house legal teams and external advisors engaged by clients in these sectors.

Your experience

You will ideally have/be:

• Experience in a comparable role in a flexible legal resourcing and/or alternative legal services platform;
• Experience working in a law firm or partnership setting is valued;
• Energetic, driven and proactive, as well as commercial and client-focussed;
• Measured and mature, with sound judgement and an awareness of when to escalate matters and to seek other viewpoints;
• A committed, collaborative team player, with the willingness and enthusiasm to help the wider Re:link team embodying the one team approach;
• Natural rapport with people, confident and articulate and comfortable dealing with senior clients and stakeholders;
• Brings structure, discipline and focus, with attention to detail and the ability to manage competing priorities.

Key Benefits

This role is based in our London offices, with a hybrid working model available.

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

• Private Medical Insurance

Finance & Protection

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services

Family & Lifestyle

• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs