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CLIENT NETWORK MANAGER (SUPPLY CHAIN)
United Kingdom, Poland, Czechia | Hybrid/Remote
One Team. One Purpose. One Global Impact.
Every relocation begins with people. Every move creates opportunity. At Sirva, we're united by one shared purpose: helping people and organisations move forward. Join us and you'll build a career where your work makes a difference every day.
MOVE WITH PURPOSE
Your Impact Starts Here
As a Client Network Manager, you will be responsible for managing strategic client account partnerships and optimizing supplier network performance to support customer satisfaction, operational excellence, and business growth. Working closely with Account Management, Operations, Sales, and Global Supplier Networks, you will develop and execute client-specific supplier strategies, ensuring service quality, cost optimization, innovation, and network utilization. This highly collaborative role combines supplier relationship management, data analysis, reporting, and strategic planning to deliver exceptional outcomes for both clients and Sirva.
In this role, you will:
- Serve as the primary supply chain contact and trusted partner for one or more assigned client accounts.
- Build strong relationships with client mobility teams, suppliers, and internal stakeholders.
- Develop a deep understanding of client cultures, business objectives, service requirements, and contractual obligations.
- Manage the full supplier lifecycle, including sourcing, selection, onboarding, negotiation, contracting, performance management, quality assurance, and ongoing development.
- Create and implement client-specific supplier strategies that maximize value, drive innovation, increase revenue opportunities, and optimize costs.
- Monitor supplier performance and service delivery against agreed service level agreements and client expectations.
- Produce tailored reporting and insights covering network performance, spend analysis, market trends, supplier initiatives, and strategic recommendations.
- Support client implementations, system rollouts, and project initiatives involving dedicated supplier networks.
- Lead supplier communications, training initiatives, and best practice development to drive global consistency and continuous improvement.
- Participate in recurring client business reviews, providing supply chain updates, analysis, and recommendations.
- Collaborate with Global and Regional Network Managers to improve supplier performance and service outcomes.
- Support operations teams with supplier escalations and identify proactive solutions to mitigate risks and service failures.
- Conduct market research and analyze supplier and industry trends to provide actionable insights to clients and internal stakeholders.
- Support client RFPs, RFIs, and supplier re-bid activities as required.
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GROW WITH INTENTION
What You'll Bring
Essential
- Minimum 2 years' experience in supplier management, procurement, vendor management, relocation, or a related industry.
- Strong relationship management and stakeholder engagement skills.
- Experience managing multiple projects, priorities, and deadlines simultaneously.
- Excellent verbal, written, and presentation skills.
- Strong analytical skills with the ability to interpret data and provide meaningful recommendations.
- Commercial awareness with experience in supplier negotiations and performance management.
- Ability to work independently while collaborating effectively within a global team environment.
- Excellent organizational skills and attention to detail.
- Strong problem-solving, decision-making, and influencing capabilities.
- Process-oriented mindset with a focus on continuous improvement.
- Fluent written and spoken English.
Preferred
- Experience within the global mobility, relocation, or destination services industry.
- Understanding of e-procurement systems and supplier management tools.
- Experience delivering presentations to clients or leading stakeholder discussions.
- Knowledge of cross-cultural and international business environments.
- Bachelor's degree or equivalent professional experience.
- Master's degree considered an advantage.
- CRP, GMS, CIPS, or similar professional certification.
- Experience supporting client implementations, strategic projects, or supplier network optimization initiatives.
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You'll Thrive at Sirva If You: Think smart, Lead with helpfulness, Put people first and Take responsibility
LIVE THE SIRVA LIFE
Belong at Sirva
Living the Sirva Life means joining a global team that moves with purpose, grows with intention and succeeds together. Whether you're collaborating across borders, learning from experienced colleagues or celebrating shared achievements, you'll be part of a culture built on trust, respect and inclusion.
We believe our greatest strength is our people. By embracing diverse experiences, backgrounds and perspectives, we create an environment where everyone feels valued, supported and empowered to thrive. Together, we're shaping meaningful careers, exceptional customer experiences and a global impact that reaches far beyond every move.
How We Support You To Grow
Being part of a truly global organisation means your opportunities can grow as far as your ambitions. From flexible ways of working and wellbeing initiatives to learning, development and financial rewards, we're committed to helping you thrive, both professionally and personally.
Benefits include:
- Hybrid working
- Core Flex Hours
- Health & wellbeing programmes
- Learning & career development
- Financial rewards
- Global career opportunities
Ready to Move Forward?
If you're looking for a career where you can make a meaningful impact while growing alongside a global team, we'd love to hear from you.
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