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About 10Pearls: 10Pearls is a global, purpose-driven AI-Native digital engineering partner helping businesses re-imagine, digitize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. Headquartered in the Washington DC metro area, 10Pearls has product engineering and software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com.
The Role: We are seeking an experienced Client Partner to join our London office and cover the wider European market on a hybrid basis. Complementing our existing client services team, you will own and grow a portfolio of strategic client relationships, acting as the senior point of contact and trusted advisor from first conversation through long-term partnership.
You will build out relationships across a wide range of industries including healthcare, energy, and telecommunications, among others identifying opportunities where 10Pearls can add value and ensuring we consistently deliver against client expectations. Success in this role is measured by the strength of the relationships you build, the growth of your accounts, and the value clients realize from working with us.
Key Responsibilities:
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- Own and grow a portfolio of strategic client relationships across Europe, serving as the senior point of contact and trusted advisor to client stakeholders up to C-suite level.
- Develop new business by identifying, qualifying, and winning opportunities with new and existing clients across healthcare, energy, telecommunications, and other industries.
- Partner closely with the existing client services, delivery, and practice teams to shape solutions, scope engagements, and ensure clients realize clear, measurable value.
- Lead account planning and commercial strategy setting growth targets, building pipeline, and forecasting revenue for your accounts.
- Act as an escalation point and advocate for your clients, ensuring delivery quality and client satisfaction remain consistently high.
- Negotiate commercial terms, statements of work, and contract renewals in collaboration with leadership.
- Represent 10Pearls in the market, building a strong personal and company network across the European technology and industry community.
Skills & Experience:
- Substantial experience (3-5yrs+) in a client partner, account director, or senior business development role within a technology services, consulting, or digital agency environment.
- A demonstrable track record of growing multi-million-pound/euro client relationships and consistently meeting or exceeding revenue targets.
- Strong commercial acumen and a consultative selling style, with the credibility to engage senior stakeholders as a strategic advisor.
- Working knowledge of software product development, digital transformation, and emerging technologies such as data, AI, and cloud.
- Excellent relationship-building, communication, and negotiation skills.
- Comfortable operating across multiple industries and markets, adapting your approach to different client contexts.
- Willingness to travel across Europe as required to build and maintain client relationships.
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Desirable:
- Established client network within healthcare, energy, or telecommunications in the European market.
- Experience selling and delivering nearshore or global delivery models.
- Additional European languages.
What We Offer:
- A pivotal role in 10Pearls' European growth, with genuine scope to shape the client portfolio and the wider team.
- A collaborative, entrepreneurial culture that rewards initiative and results.
- Competitive base salary with a performance-related incentive plan.
- Hybrid working built around a London base, with flexibility to work across European clients.
- Ongoing investment in your professional development.
Location & Working Arrangement: This role is based in our London office on a hybrid basis, combining time in the office (typically 3 days a week) with remote working. It carries responsibility for the wider European market, so periodic travel across Europe to meet clients and prospects is expected.
How to Apply: To apply, please submit your CV and a short covering note outlining your relevant client-partnership experience. 10Pearls is an equal opportunities employer and strongly encourages applications from all backgrounds.
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