Meta
Client Partner, Retail and eCommerce
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Client Partner, Retail and eCommerce
Meta is seeking a customer-centric and relationship-focused Client Partner with an appetite for strategic planning, operational rigor, data-led decision making, and a proven track record of executing on ambitious sales goals with global partners. The Client Partner for Meta's Global Business Group is a strategic and vision-setting relationship owner with our top advertisers where trust is built on platform mastery, combined with a significant understanding of our client’s business. The role will focus on building key strategic external and internal cross-functional relationships including marketing, analytics, engineering, and product. Success in this position will consist of driving global revenue growth, developing executive client influence, planning and leading the long-term vision for our client’s success through a consultative sales approach, as well as experience thriving in an agile, team-focused, and data-driven environment delivering against defined project timelines and priorities.
Client Partner, Retail and eCommerce Responsibilities:
- Strategic account planning to drive step-change investment growth across Meta’s surfaces
- Cultivate executive relationships externally as well as horizontal relationships beyond core marketing teams both internally and externally
- Identify and lead new business growth opportunities across regions
- Manage complex workstreams end to end, and remain agile on client accounts
- Serve as the escalation point for client-related issues, ensuring prompt and effective resolution
- Partner with solutions managers across opportunity areas
- Analyze the client’s business, industry, competition, company priorities, and marketing budget, define success metrics, and set goals for joint partnership objectives
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Minimum Qualifications:
- 8+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles
- 3+ years of experience as a proven adviser influencing C-Suite executives and clients
- Analytical leadership with a track record of translating data into powerful, actionable strategies
- Experience clearly communicating the progress of strategic initiatives to internal and external stakeholders, including the capacity to synthesize feedback and adjust plans accordingly
- Proven track record in storytelling through data visualization, developing insight-based hypotheses, and driving learning plans to build compelling business cases and influence key decisions
- Experience collaborating, communicating, and influencing internal and external stakeholders, including cross-functional teams including engineering, product, marketing science, and creative teams
- Experience with Meta’s full suite of advertising solutions
- Experience working cross-functionally with Product teams to improve product features and functionalities
- Experience working with consumer retail businesses and fashion retail brands
Preferred Qualifications:
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience of working with global brands and clients across EMEA and the US
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
- Experience working cross-functionally with Product teams to improve product features
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About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity, or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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