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Client Partnership Senior Lead (FTC)
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Client Partnership Senior Lead (FTC)
Client Partner – Tesco Account Management
(12-month Fixed-Term Contract, London)
About the Role: Elevate Client Partnerships with Dunnhumby & Tesco
dunnhumby is revolutionising how the world’s most beloved brands and retailers engage with customers. We merge cutting-edge Customer Data Science, deep business insight, and technologically advanced solutions to deliver measurable growth, innovation, and customer-centric value. Powering household favourites like Tesco, Nestlé, Unilever, and Coca-Cola, our 2,500+ experts across six continents drive transformational outcomes for leaders in the retail, CPG, and e-commerce sectors.
In this high-impact role, you will work as a senior Client Partner focusing on Tesco’s portfolio of consumer brands. Positioned centrally between clients, data scientists, and commercial teams, you will shape insight-driven strategies, solve complex commercial challenges, and drive visible growth across Tesco’s category performance—without conforming to a “traditional” sales model. This is an opportunity for autonomy, strategic influence, and rapid progression within dunnhumby’s elite Client Partner programme.
Your client-facing impact will be unparalleled. You’ll own, advise, and develop long-term relationships with senior stakeholders, ensuring Tesco captures value from ai-powered category insights. That means handling mixed portfolios (small to large clients) with varying complexity, always with the 镈ommercial goal of achieving target growth and share expansion.
Your Impact
You will:
- Own commercial results: Take full accountability for revenue growth, expansion opportunities, and renewals across a curated portfolio of Tesco clients, translating data-supported strategies into tangible impact.
- Partner at leadership levels: Serve as an insight-driven coach and strategic ally for clients, guiding them through category wall challenges, shelf space optimisation, and purchase flow tactics to maximise Tesco’s commercial potential.
- Fuel data-driven decisions: Extract meaningful insights from AI/automation tools to diagnose market performance and forecast key trends, then articulate these insights in a strategic, non-technical way to drive action.
- Shape the future of category strategies: Leverage proprietary dunnhumby analysis to shape renewal, expansion, and new solutions, ensuring clients (and Tesco) seize growth possibilities.
- Build and retain client trust: Lead struggled, high-impact conversations that champion your clients, while aligning their ambitions and Tesco’s commercial objectives.
- Deliver strategic foresight: Hone a commercial gut instinct paired with well-structured, prioritised opportunity pipelines to consistently confirm teams and clients.
- Collaborate for success: Work alongside Client Success Teams, Product, and Solutions to embed high-quality insights into daily delivery, sustaining Tesco’s (“Brand’s”) long-term outperformance.
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Why It’s Unmissable
This is not just any client-facing role: You will: ✔ Work across archive, shopper insight, digital purchase, and price optimisation so no day is ever the same ✔ Partner directly with Tesco’s Global Leaders to shape how Tesco prioritises and invests in customer experience ✔ Be immersed in the most advanced retail clientele techniques, with real clients and teams investing to achieve validation ✔ Receive first-hand exposure and mentoring under Chief Clients Partner to grow strategically ✔ Access a clear, fast track into Head of Client accounts management after 12-months (subject to negotiation)
You’ll Bring:
This role demands both strategic acumen and commercial instinct. You’ll diagnose, advise, and deliver under pressure. Essential traits: ✅ Experience shaping strategies, relationships, or performance in retail or FMCG/CPG environments (whether client-facing, commercial, or analytical) ✅ Ruthless clarity on value creation—you thrive when results, not just activity, are placed up against stretch commercial targets ✅ Numerous and analytical armamentarium: The power to look behind the numbers, understand the real market story, and present what moves decision-makers ✅ Leadership fundamentals: A solution-oriented mindset, addading client pain points with shrewd consulting instincts rather than presenting raw data ✅ Swedish fluency: Able to communicate complex concepts literally—whether to brand marketers, Tesco pathologists, or Board-level stakeholders ✅ Early agility: Comfort operating with clients of all sizes while remaining equally at ease driving strategic change for multinational CPG stakeholders or startups ✅ Moro scope hunger: Ready to grow into more strategic roles quickly, climbing the impact curve and enjoying significant complexity
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Desirable (but not essential):
- Mastery of customer behaviour, category management, omnichannel strategy or AI-driven insights (real bonus if you’ve worked with CPM tools or behavioural economics)
- Previous exposure to bringing scientific, data-driven insights into commercial decision-making
Why dunnhumby Is a Game-Changer for You
By joining us, you become part of the biggest Customer-led data science player in the world. And we don’t just cover lucky - we reframe.
Bespoke Career Growth
Unrivalled support to develop from owner to consultant, future-proofing high-utility skills. You’ll be promoted (with certainty) into a Director-level Client Partner role after 12 months.
Rewarding Value
A world-class compensation package as a leading tech company + perks many ‘business-as-usual’ firms can’t match:
- Flexible work arrangements: Beyond basics - arrange your home to suit your life perfectly
- Your birthday off: Because you have to celebrate! (No, seriously)
- Tech-first collaboration: Edge data and AI tools disrupting category management dependably
A Culture That Inspires Success
We don’t talk about diversity and inclusion—we live it every day. Multiple thriving networks. dh Gender Equality Network dh Proud dh Family dh ONE dh Enabled dh Thrive support employees like you to bring your whole self to work. We reinforce this inclusivity throughout our hiring process: let us know (earlier) how we can make this work for you.
Get The Right Fit
This role is built for individuals with a growth-motor under the bonnet—whether those are budding consultants looking upward fast, or leaders reinventing strategy in CPG/Redis.
You can learn more about our organisation and culture here.
Interested? Submit an application for an interview today!
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