Isio
Client Project Manager
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Client Project Manager
Client Project Manager (Pensions)
We are seeking an experienced Client Project Manager with deep expertise in the pensions industry. You will have a strong track record of leading complex client projects and influencing at a senior level.
The Pensions Project Management Team sits within the Actuarial & Consulting service line and is part of our broader Projects team. In this role, you will lead high-profile, strategic client projects and work with senior leaders across all service lines nationwide.
This position offers an excellent opportunity to take the lead as Client Project Manager on complex, bespoke client-facing projects, including managing junior project managers and shaping our project management approach while serving as a trusted advisor to senior stakeholders.
An example of the projects you may lead includes GMPe projects, where you will collaborate closely with the GMPe Programme Director to deliver intended outcomes. Additional areas of focus include supporting Isio’s Pension Administration and Operational Solutions teams in data transformation projects and insurance transactions, including buy-ins and buy-outs.
Key Responsibilities
- Client Projects/Strategy:
- Drive, define, and manage project strategy and the full project lifecycle (setup, planning, stakeholder management, monitoring, control, closure) for multiple high-value client projects simultaneously.
- Stakeholder Management:
- Build and maintain strong relationships with senior client stakeholders and internal leadership, influencing decision-making and providing strategic guidance.
- Participate in Business Development opportunities, client pitches, and proposals.
- Team Management:
- Develop team members, foster a high-performance culture, and ensure clear communication.
- Resource Management:
- Support the central programme team to assign and prioritise project resources.
- Financial Management:
- Manage work-in-progress (WIP), prepare fees/invoices, and track budgets vs. actuals.
- Proposition Development:
- Lead ongoing refinement of the company’s client propositions to ensure they remain competitive, customer-centric, and aligned with market opportunities and strategic priorities.
- Capability Development:
- Champion best practices in project management, mentor junior members, and contribute to frameworks and methodologies.
- Business Development:
- Actively contribute to RFPs, pitches, and proposals, identifying future engagement opportunities.
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Key Requirements
✔ Industry Experience: Proven ability to deliver complex client projects within the pensions sector, managing multiple high-value engagements simultaneously.
✔ Stakeholder Influence: Demonstrated capability to influence senior stakeholders, lead cross-functional teams, and manage competing priorities.
✔ Communication: Exceptional presentation and communication skills, with confidence to represent Isio at senior client forums.
✔ Technical Proficiency: IT literacy including:
- Microsoft Office Suite (especially MS Project)
- Familiarity with project management tools
✔ Leadership: Ability to work autonomously while providing clear leadership and direction to team members.
✔ Professional Qualifications (Preferred):
- APM PMQ (Association for Project Management – Project Management Qualification)
- ChPP (Chartered Project Professional)
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Why Join Isio?
Isio is a fast-growing professional services firm offering:
🔹 Meaningful work with a diverse and evolving client base. 🔹 Nationwide opportunities and career development support. 🔹 A culture that rewards high performance and accountability.
We operate with the "Isio Attitude"—encouraging boldness, clarity, and impactful solutions for clients. Here, career growth equals opportunity, providing more responsibilities, challenges, and personal development.
We invest in training to enhance your skills and expand your expertise across diverse markets. Join a workplace where credentials matter, but passion drives success.
For details on Isio’s culture, benefits, and career opportunities, visit: Isio - Careers & Benefits
About Isio
A progressive advisory firm, Isio partners with clients of all sizes to deliver expertise in pensions, employee benefits, and wealth advisory services.
📍 Adversaries to pension trustees, employers, and individuals, Isio leverages a Big 4 heritage and 10 UK offices to combine high-quality service with cutting-edge thinking.
Core Values:
✧Inclusion: A belonging-first culture, ensuring employees thrive regardless of background or difference. ✧ Fairness & Respect: Guided by principles of readiness, impact, and integrity. ✧ Innovation: Positions Isio to provide creative, impactful advice for clients.
💼 Hybrid, flexible work arrangements support a sustainable work-life balance.
Isio adheres to equal opportunities, welcoming all suitably qualified candidates.
Accessibility Support
If you require a reasonable adjustment at any recruitment stage, please contact: hrrecruitment@ISIO.com
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