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Client Project Manager
Client Project Manager – Pensions Industry (Senior Level)
Location: Nationwide (Hybrid/Flexible) Employment Type: Permanent
About the Role
We are seeking a highly experienced Client Project Manager with specialised expertise in the pensions sector and a track record of leading complex, strategic client engagements. Based within our Actuarial & Consulting service line, you will work closely with senior stakeholders across the firm to drive high-impact, bespoke projects, while also shaping project management standards and mentoring junior team members.
This role affords unparalleled influence the following key areas of focus:
- GMP Equalisation and Transparency (GMPe) – Collaborating with the GMPe Programme Director to deliver strategic outcomes and regulatory compliance.
- Data Transformation & Pension Administration – Supporting Isio’s Pension Administration and Operations teams in digital solutions and efficiencies.
- Insurance Transactions – Managing buy-ins, buy-outs, and large-scale pension de-risking projects.
Day-to-day responsibilities may include:
Client Projects & Strategy
- Define and execute full project lifecycles (setup, planning, delivery, and close) for multiple concurrent high-value engagements.
- Partner with internal teams and external stakeholders to deliver bespoke pension solutions.
- Drive project governance, risk management, and change control.
- Lead progress reporting and deadline adherence to senior clients and board-level decision-makers.
Stakeholder & Business Development
- Build trusted advisory relationships with senior client executives, trustees, and buy-side decision-makers.
- Support RFPs, pitches, client proposals, and business development initiatives, bringing expertise to winning projects.
- Influence Strategic Direction: Ensure projects align with Isio’s market position, technological enhancements, and client needs.
Team & Resource Leadership
- Develop and mentor project managers, fostering a high-performance working culture.
- Optimise workload allocation, prioritisation, and resource deployment across projects.
- Champion best-in-class project management methodologies and tools.
Financial & Delivery Governance
- Oversee казенные текущие платежи (Working in Progress) to ensure financial viability.
- Develop invoicing, budgetary controls, and earn-as-you-go models.
- Reinforce a customer-centric yet commercially robust approach across engagements.
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Key Responsibilities
1. Delivering High-Impact Pension Solutions
- Align project outcomes with client objectives, regulatory requirements (e.g., GMPe, Solvency II, Pensions Schemes Act 2021).
- Work closely with actuaries, investment teams, and administration specialists to resolve complex technical challenges.
2. Stakeholder Influence & Decision-Making
- Formalise leadership outcomes at senior client interviews and governance forums.
- Paraphrase complex issues into clear, strategic recommendations for SR11 sustainability reporting and trustees.
3. Garnering & Shaping Engagement Opportunities
- Contribute to bid responses, translating consultative engagements into coachable lessons.
- Support PRI/Pension-Fund governance initiatives, ensuring investor trust alignment.
4. Operational Enablement
- Streamline internal handoffs with Pension Administration and Operational Solutions teams.
Ideal Candidate Profile
Required Skills & Experience
- At least 5+ years’ experience in project management within the pensions/employee benefits industry, with expertise in:
- Structured settlement procurements and letter of intent compliance.
- Multi-year buy-in, buy-out, and financial transaction project management.
- Proven ability to manage multiple high-stakes engagements simultaneously, meeting timelines under tight resource constraints.
- Hands-on familiarity with:
- Microsoft Project, Excel modelling for spin-off strategy analyses.
- Workday Pension Online, in-house commercial systems, and HERA accrued pension frameworks.
- Modular Finance software experience (e.g., Watson Wyatt, Paycare, ARMA) desirable.
Soft Skills & Mindset
- Exceptional diplomatic and analytical skills – Bridging the gap between senior leadership teams, specialist advisers, and end clients.
- Ability to simplify jargon, especially when U.K. employed contract defrayal or offshore trust changes apply.
- Ensuring that notably progressive strategies (e.g., GMPe implementation) align with regulatory costs.
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Professional Qualifications
- Preferred: APM Project Management Qualification (PMQ) or Chartered Project Professional (ChPP) credentials. -{(additional non-exhaustive looks at APM or I लड़ू रष्ट) are encouraged}
Why Join Isio
Careers Development & Growth
- Scale up your expertise in high-stakes pension projects with a firm growing purposefully.
- Meaningful work with real client impact – every project seeks to improve retirement funding solutions.
- Cross-functional exposure: Collaborate with actuarial technicians, investment managers, and buy-side analysts to cultivate enterprise-wide project leadership.
Organisational Values
- The Isio Attitude: Advice that matters through bold accountability and supportive technology investment.
- Advice with lasting impact: A visionary approach blending big-four rigor and fresh challengers (e.g. GMPe insights, IAG pension buy-out deeds).
Operational Environment
- Hybrid flexibility as standard – an inclusive culture encouraging talent diversity and personal work life balance.
- Mission to advance pensions: A statutory investment in upskilling, enabling you to speak fluently about the ‘pledge direct’ pensions landscape of the future.
Belonging and Inclusion
- Embrace and celebrate diversity as an imperative to fostering a shared purpose of excellence.
- Supported by policies that prioritise growth opportunity for all – where inclusion drives innovation and support pivots retention.
About Isio
Isio is a progressive, advisory force within pensions—enabling informed-decision-makers to grow and protect retirement assets with unwavering clarity. By blending technical depth with visionary innovation, Isio builds client relationships rooted in trust and shared direction.
Next Steps
If you are an experienced pensions professional ready to lead complex strategic projects, seek a firm committed to growth and influence, we’d love to hear from you.
For further details, visit Isio Careers or email your application and any adjustments needed to HRrecruitment@isio.com.
Equal opportunity employer: All full-time/part-time applications are welcomed.
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