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Client Project Manager
Client Project Manager – Pensions Experte
We are seeking an experienced Client Project Manager with deep expertise in the pensions industry. You will have a strong track record of leading complex client projects and influence at a senior level.
The Pensions Project Management Team sits within the Actuarial & Consulting service line and as part of our broader Projects team. You will lead high-profile, strategic client projects and collaborate with senior leaders across all service lines nationwide.
This position offers an excellent opportunity to take the lead as Client Project Manager on our complex, bespoke client-facing projects, performing high-level management and acting as a trusted advisor to senior stakeholders.
Key project focuses include:
- GMPe (Gender Pension Equality) projects – Working closely with the GMPe Programme Director to deliver intended outcomes.
- Data transformation – Supporting Isio’s Pension Administration and Operational Solutions teams.
- Insurance transactions – Overseeing buy-ins and buy-outs.
Core Responsibilities
Client Projects & Strategy
- Drive, define, and manage the project strategy and full project lifecycle for multiple high-value engagements (e.g., setup, planning, reporting, execution, and closure).
- Align deliverables with client expectations and business objectives.
Stakeholder Management
- Build and maintain strong relationships with senior client stakeholders and internal leadership.
- Champion decision-making, provide strategic guidance, and contribute to business development (pitches, RFPs, and client proposals).
Team & Resource Management
- Lead, develop, and perform high-performance culture within the team.
- Assign and prioritise resources to projects while balancing deadlines and delivery quality.
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Financial & Operational Oversight
- Manage work in progress (WIP), prepare fees/invoices, and control budget vs. actual.
Proposition & Capability Development
- Lead the on-going development of the client proposition, ensuring it remains competitive, client-centric, and aligned with market opportunities.
- Champion best practices in project management, mentor junior team members, and refine methodologies.
Business Development
- Actively support RFPs, pitches, and proposals.
- Identify and pursue future engagement opportunities.
Key Requirements
- Proven track record in delivering complex client projects within the pensions industry.
- Ability to manage multiple high-value engagements simultaneously and meet competing priorities.
- Strong influencing skill to guide cross-functional teams and occur with senior stakeholders.
- Exceptional communication and presentation skills, with confidence in representing Isio at senior forums.
- IT literacy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and familiarity with project management tools (e.g., MS Project).
- Autonomous professional aptitude with the ability to mentor and lead others.
- Preferred: APM PMPQ or Chartered Project Professional (ChPP) certification.
Why Join Isio?
Isio is a fast-growing professional services firm, offering:
- Career growth through evolving client engagements, diverse opportunities, and decentralised decision-making.
- Nationwide work locations with a hybrid, flexible approach to accommodate a sustainable work-life balance.
- A high-performance culture that rewards accountability and bold thinking.
- Integration of quality-driven consultancy with a fresh, innovative perspective that challenges industry norms.
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The Isio Attitude underpins everything: ✔ We are bold, communicating with confidence. ✔ Delivering meaningful, impactful advice. ✔ Encouraging people to expand their skillsets and drive career progression.
We invest in training, development, and diverse opportunities, ensuring you can realise your potential and make a lasting impression.
About Isio
A progressive advisory firm, Isio partners with clients of all sizes across pensions, employee benefits, and wealth advisory. Offering expert guidance from 10 UK offices, we blend a Big 4-backed tradition with creative thinking to deliver industry-leading solutions.
Our culture fosters inclusivity, equity, and diversity, ensuring every colleague contributes to a supportive, evolving work environment. We uphold respect, fairness, and innovation in all actions—shaping better futures for clients and colleagues alike.
We are an equal opportunities employer, welcoming applications from all appropriately qualified candidates—remote adjustments are encouraged should they be required during recruitment. For any queries, email hrrecruitment@ISIO.com.
Explore more details on Isio’s values and benefits at: Isio - Careers & Benefits.
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