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Client Project Manager
Client Project Manager – Pensions Industry (Critical Hire)
We are seeking an experienced Client Project Manager with deep expertise in the pensions industry. You will bring a strong track record of leading complex client projects and demonstrated influence at a senior level.
The Pensions Project Management team operates within Isio’s Actuarial & Consulting service line as part of our broader Projects team. You will lead high-profile, strategic client projects while collaborating with senior leaders across all service lines nationwide.
This role offers an exceptional opportunity to:
- Take full responsibility for Client Project Management across complex, bespoke engagements.
- Performance manage junior project supporters and evolve Isio’s project management frameworks.
- Act as a trusted advisor to senior stakeholders across organizational teams.
Key Areas of Focus
1. GMPe (Guaranteed Minimum Pension Enhancement) & Data Transformation
Work closely with the GMPe Programme Director to deliver project outcomes. Additional responsibilities include:
- Supporting Isio’s Pension Administration and Operational Solutions teams in data transformation initiatives.
- Handling insurance transactions, including buy-ins and buy-outs.
2. Core Responsibilities
Your role spans the full project lifecycle and includes:
- Client projects/strategy: Define and manage multi-faceted project strategies for concurrent engagements, overseeing setup, planning, stakeholder reporting, and project closure.
- Stakeholder management: Build and sustain relationships with senior client stakeholders and internal leadership, influencing decision-making and contributing to business development initiatives (pitches, proposals).
- Team management: Develop high-performing colleagues and foster strong internal communication.
- Resource management: Collaborate with central programme teams to optimise resource allocation.
- Financial management: Monitor workload in progress (WIP), prepare payments/invoices, and align budgets with actual costs.
- Proposition development: Lead ongoing refinement of client offerings, ensuring alignment with market opportunities and Isio’s strategic priorities.
- Capability development: Champion innovative project management methods, mentor junior team members, and refine frameworks.
- Business development: Actively participate in RFPs, pitches, and proposals, identifying new clients and growth opportunities.
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Requirements
- Industry expertise: Proven background managing high-value, complex pensions projects and overseeing multiple concurrent engagements.
- Leadership & influence: Strong ability to direct cross-functional teams and align competing priorities with senior stakeholder alignment.
- Communication: Exceptional presentation skills and confidence representing Isio at high-level client meetings.
- Technical literacy: Proficient with Microsoft Office Suite (including MS Project) and familiar with project management tools.
- Autonomy & adaptability: Ability to work independently while providing mentorship and direction.
- Preferable qualifications:
- Association for Project Management (APM PM℠) or Chartered Project Professional (ChPP).
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Why Join Isio
Growth, Impact & Flexibility
- Fast-paced environment: Fast-growing firm delivering meaningful work across pensions, employee benefits, and wealth advisory.
- Nationwide opportunities: Explore career paths in diverse markets and mature your expertise with high-impact roles.
- Hybrid model: Hybrid, flexible working arrangements to support a sustainable work-life balance.
Isio’s Mission
- Partner with clients of all sizes as a progressive advisory firm with a Big 4 lineage, marrying technical rigour with a challenger mindset.
- Diverse teams: Foster a supportive culture where everyone can thrive—backed by training, development, and innovation.
- Purpose-driven: Committed to inclusion, equity, and diversity, ensuring our workplace reflects those values and our client solutions leave a lasting impact.
Versatile Opportunities
Isio welcomes applications from all qualified candidates—equality, inclusion, and accommodation are core values. If you require any adjustments to your recruitment process, please contact hrrecruitment@isio.com.
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