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Client Project Manager
Client Project Manager
Pensions Industry Specialisation – Actuarial & Consulting
We are seeking an experienced Client Project Manager with deep expertise in the pensions industry. You will have a strong track record of leading complex client projects and providing influence at a senior level.
About the Role
The Pensions Project Management Team operates within Isio’s Actuarial & Consulting service line. As part of our broader Projects team, you will:
- Lead high-profile, strategic client projects nationwide
- Work collaboratively with senior leaders across all service lines
- Serve as a trusted advisor to key stakeholders
This critical position offers the opportunity to:
- Take the lead as Client Project Manager on bespoke client projects
- Perform performance management of project managers
- Contribute to the evolution of Isio’s project management methodology
- Partner closely with senior stakeholders while driving Infrastructure implementation
Key Focus Areas
Our ideal candidate will collaborate primarily on:
- GMPe programme work – Aligning with the GMPe Programme Director
- Data transformation initiatives – Partnering with our Pension Administration and Operational Solutions teams
- Insurance transactions – Managing buy-ins and buy-outs
Key Responsibilities
1. Client Projects & Strategy
- Drive, define, and manage the full project life cycle for multiple clients:
- Project set-up and planning
- Execution and monitoring
- Regular reporting to stakeholders
- Project close-out
- Managing competing priorities across high-value engagements
2. Stakeholder Management
- Build and maintain strong relationships with:
- Senior internal leadership
- External client stakeholders
- Influence decision-making and strategy for major transactions
- Active involvement in business development opportunities:
- RFPs (Requests for Proposal)
- Bid pitches
- Client proposals
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3. Team & Resource Leadership
- Develop and manage teams – Foster high performance culture
- Ensure clear and effective communication across project teams
- Support the central programme team in resource assignment and prioritisation
4. Financial & Operational Excellence
- Working in Progress (WIP) management
- Fees and invoicing preparation
- Budget vs. actual financial control
5. Proposition & Capability Development
- Lead ongoing proposition development to:
- Remain competitive and customer-centric
- Align with market opportunities
- Champion best practices in project management, mentor junior staff
- Assess evolving frameworks and methodologies within Isio
6. Business Development Contribution
- Engage proactively in future-facing opportunities
- Support client-facing pitches and proposals
Requirements
Essential Qualifications & Experience
✔ Experience delivering complex client projects in the pensions industry, including:
- Managing multiple high-value engagements simultaneously
- Demonstrated success influencing senior stakeholders
- Cross-functional leadership to drive outcomes
✔ Proven track record in stakeholder management, including:
- Confident representation as senior spokesperson for Isio
- Ability to resolve competing priorities while leading distributed teams
✔ IT proficiency:
- Familiarity with Microsoft Office suite (including MS Project)
- Experience with project management tools
✔ Ability to work autonomously while inspiring and supporting colleagues


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Preferred Professional Credentials
- Association for Project Management (APM) PMQ certification
- Chartered Project Professional (ChPP)
Leadership Philosophy
At Isio, we value a bold, results-driven mindset. You will:
- Operate with conviction – delivering advice that matters
- Lead teams toward outcomes that secure trust with clients
- Innovate within our heritage of big action consulting styles
- Challenge traditional thinking while maintaining meticulous quality
About Isio
Isio is a progressive advisory firm providing expert pensions, employee benefits, and wealth advisory services. We partner with clients of all sizes, backed by a first-rate team across 10 UK offices.
Core Values & Culture
- Inclusivity and belonging: As a diverse team, we harness differences as strengths
- Integrity and respect: Operating with fairness in all work, from consulting to intra-team collaboration
- Confidence through clarity: Solutions trusted by clients achieve better outcomes
- Hybrid work flexibility: Tailored approaches balancing productivity and work-life balance
Why Join Us?
✅ Fast-growing opportunity with high-performance accountability ✅ Advancing career paths through meaningful work and skills development ✅ Nationwide opportunities with a culture that values impactful leadership
We offer more than the role – we offer a pathway to realise your potential.
For more details on our careers and benefits, visit [Isio - Careers & Benefits](Isio - Careers & Benefits).
If you need a reasonable adjustment for medical or equality reasons at any recruitment stage, please contact hrrecruitment@ISIO.com early.
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