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Client Relationship Manager
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Client Relationship Manager - Professional Services
Full Time Hybrid
Location: London (2 days)
Salary: Up to 65k per annum DOE
We are looking to recruit an exceptionally creative and innovative Client Development Manager for this high-profile International firm. In this newly created role, you will manage all aspects of client development, including strategy and research; leading pitches and internal/external team meetings; developing marketing and business development activity that ties into the clients' needs; monitoring KPIs and reporting regularly back to the board and business on progress. Managing 3 accounts within a sector, the role covers a range of business lines and practice areas required to manage a global key account and requires exceptional relationship management skills.
Key Responsibilities:
- Helping develop the firm's client development methodology as the programme expands into new areas of the firm
- Leading the strategy for the clients ensuring alignment of client programmes across the firm, ensuring that BD activity is driven by client needs
- Ensuring the implementation of effective client strategies, aligning strategy and client needs, achieving growth across the programme
- Creating and coordinating client teams and effective cross-practice groups to support client development plans
- Supporting the development of appropriate marketing materials and activities to fulfil client plans
- Overseeing the creation of differentiating proposal materials and the management of client pitch efforts
- Formulating relevant business development budgets in relation to client activity and management of the budget to ensure that the firm receives suitable ROI
- Monitoring KPIs and reporting regular progress back to the firm's management, partnership, and senior members of the Business Development team
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The Successful Candidate:
- Educated to degree level (2:1 or above) or equivalent experience, CIM desirable
- Experience of working as a Key Account Manager or Business Development Manager within a fast-paced professional services environment (legal, accountancy, or real estate)
- Experience of leading sector-focused client development and marketing activities
- Experience of operating in a client-facing role desirable
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To qualify for the top end of the salary bracket, you will bring 4-5 years plus experience of client relationship management on a global scale within a professional services firm – law, accountancy, or real estate.
Equity, diversity, and inclusion are integral to everything that we do. We are committed to these values and they are central to our mission. We encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
Since 2006 we’ve been helping talented people like you achieve their goal of working with the industry’s elite. As specialist recruiters in the Digital & IT, Marketing & PR, or Human Resources sectors, whether you want to work in a global corporation or disruptive start-up, our Talent Managers are perfectly placed to find you your dream job – permanent or contract. Click apply now to transform your career!
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