Health Partners Group
Client Services Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Client Services Administrator – Health Partners
At Health Partners, we pride ourselves on being one of the UK’s leading providers of occupational health and wellbeing solutions. We partner with organisations across diverse industries, helping them to support the physical and mental health of their employees.
Please note that the closing date for this vacancy is subject to change and the advert may close earlier if sufficient applications are received. We encourage early applications to avoid disappointment.
REF JOB: JOB6402
About the Role
As a Client Services Administrator with Health Partners, you will play a key role in supporting the Client Relationship Team and ensuring the smooth management of client services. You will oversee client communications, manage inboxes, and handle administrative tasks such as:
- Setting up new clients
- Maintaining CRM systems
- Providing monthly or ad-hoc management information reports
- Tracking client spend
- Sending commercial updates
- Distributing service certificates and documentation
You will support the Client Relationship Team by collating information, preparing documents, assisting with data reporting, and ensuring high standards of accuracy and professionalism. This is an excellent opportunity for a highly organised and detail-oriented individual with strong IT skills and a proactive approach.
Responsibilities
- Manage the HK Client Services and HK Enquiries inboxes
- Update CRM systems as required and direct queries to relevant teams
- Set up new clients within 5 working days, ensuring all relevant information is logged and clients receive correct documents
- Provide client management information (MI) on a monthly, quarterly, or ad-hoc basis
- Collaborate with the Data Analyst on monthly MI reports for clients
- Support the Client Relationship Team by preparing and distributing documents/updates
- Track spend and communicate with smaller spending clients where necessary
- Send monthly commercial increases, collection service certificates, and associated documents
- Attend weekly team meetings and other required meetings
- Complete mandatory training sessions
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Minimum 2 years’ experience in administration (preferably in the private sector)
- Excellent time management and diary organisation skills, especially when working remotely and attending client meetings/Medigold Health sites
- Essential IT knowledge: Outstanding proficiency in Outlook, Word, Excel, and PowerPoint
- Experience with data reporting platforms and CRM systems (desirable)
- Ability to work under pressure and meet deadlines while maintaining accuracy
Location & Working Hours
- Home-based within the UK
- Remote working disclaimer: Only UK residents are eligible. Applicants must legally work in the UK and be available during UK working hours (8am–6pm, Mon–Fri).
- International applicants will not be considered.
Hours: 37.5 per week (7.5/day, Monday to Friday)
Salary
£24,784.50 per annum
Company Benefits
Health Partners values our team and offers a competitive benefits package reviewed regularly to enhance wellbeing:
- Competitive annual salary (adjusted for qualifications/experience)
- Contributory pension scheme (up to 6%)
- Life assurance
- 25 days annual leave + bank holidays (increasing with service)
- A day off for your birthday (non-contractual)
- Discounted gym membership
- Cycle-to-work scheme
- Health cashback plan
About Health Partners
Health Partners deliver tailored health and wellbeing solutions across critical UK sectors. Our mission is simple: to empower workforces through innovative, clinically robust programmes that promote:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Better physical and mental health
- Improved productivity
- Long-term workplace wellbeing
Clinically led yet compassionate, we combine occupational health expertise with proactive support services—from health assessments to mental health policies—tailored to diverse organisational needs.
As an employer, we champion collaboration, workforce development, and positive impact. Role opportunities here mean joining a collaborative team with access to meaningful projects, envisioned growth, and strict ethical values. With a supportive culture, we also prioritise flexibility, inclusion, and personal balance.
Jobs with Purpose
At Health Partners, you’ll help employees lead healthier, happier lives—meaningful work starts here.
Diversity & Inclusion Statement
Health Partners is committed to equal opportunities and disability support as a Disability Confident employer.
We recognise all individual needs—work and home life responsibilities included—and actively consider flexible working arrangements if requested.
Selection reflects fair, equal opportunity. Hiring decisions are based on skills, values, and suitability to performance needs. We celebrate a dynamic workforce and encourage applications from all backgrounds, fostering an environment where everyone can thrive.
tfracle="The Culture of Health Partners"
Health Partners thrives on diversity—from skills to perspectives—because this makes us stronger, more inclusive, and results-driven. We promote equity by recognising everyone’s potential, and we foster an environment where authenticity is valued. Together, we create impactful health outcomes and an organisation that delivers the very best for our clients and each other.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location