Atrium (EMEA)
Client Services Contact Centre Representative – Manchester
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Client Services Contact Centre Representative – Manchester
Atrium EMEA are looking for several Client Services Contact Centre Representatives to support a client in Manchester. You will be working in a call centre/contact centre environment, providing excellent client services, whilst processing a high volume of calls. Onsite role 4 days a week and 1 day remote. 12mths FTC/ PAYE.
Essential:
- Previous experience in providing excellent customer and client services
- Able to process a high volume of calls each day
- Accurate data entry into databases and call logging software
- Liaise with internal teams to resolve queries
- Financial services/Insurance sector experience
- Previous experience working in a busy environment, with tight deadlines
- Good attention to detail and data precision
- Any knowledge across financial reports, trade data, wealth, securities, trade processing and reconciliation/reconciling data – helpful
- A willingness to build skills across various levels of experience within the operations function.
- An openness to career advancement through continuous learning and team rotation opportunities.
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