Complete Inspection Surveyors
Client Services Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Complete Inspection Surveyors
Complete Inspection Surveyors is looking for a professional and organised individual to join our Sales Support and Administration team. Working closely with our surveyors and valuers, you'll play an important role in supporting the day-to-day running of the business and helping to drive our continued growth.
We are a small, independent practice of RICS-regulated building surveyors and valuers based in Witney, Oxfordshire. We specialise in providing high-quality pre-purchase surveys and valuation reports for private clients, with a strong reputation for professionalism, accuracy, and excellent customer service.
We are proud to have received more than 1,000 Google reviews, maintaining an overall 5-star rating. As demand for our services continues to grow, we are looking to welcome another valued member to our friendly and supportive team.
Roles & Responsibilities
Client & Administrative Support
- Manage and respond promptly to incoming client and prospect enquiries, ensuring an exceptional customer experience and maximising business opportunities.
- Support the management of high enquiry volumes during peak periods, particularly at the start of each working day.
- Build positive relationships with prospective clients, acting as a professional first point of contact.
- Ensure all enquiries are accurately recorded, tracked, and followed up within agreed timeframes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Operational Support
- Coordinate and manage surveyors' diaries, appointments, and scheduling to optimise efficiency and resource allocation.
- Carry out day-to-day administrative activities, including email management, telephone enquiries, document preparation, and data entry.
- Maintain accurate records and ensure all client information is managed in line with company procedures.
- Provide administrative support across the wider business as required.
Essential Skills
- Excellent verbal and written communication skills, both over the phone and in person.
- Strong organisational and time-management abilities with exceptional attention to detail.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Confident using Microsoft Office applications, including Word, Excel, and PowerPoint.
- Professional, customer-focused approach with strong relationship-building skills.
Experience
- Minimum 2 years' experience managing diaries, schedules, or appointments.
- 2–3 years' experience in a sales, client relationship, or business development role within the property, real estate, housing, or related sector.
- Experience handling customer enquiries and converting opportunities into business outcomes.
- Proven experience building and maintaining professional relationships with external stakeholders.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Salary
- £27,500 - £30,000 P.A (Based on experience)
- 25 days annual leave plus bank holidays
- Bonus scheme based on company and personal performance
- Performance bonus
- Yearly bonus
Benefits
- Company events
- Company pension
- Enhanced maternity/paternity leave
- Free On-Site parking
- Health & Wellbeing programme
- Hybrid Working
- Modern office setting
- Growth opportunities
- On-the-job training
- Safe work environment
Additional Requirements
- Full, clean UK driving licence.
Job Type: Full-time
Schedule: Monday – Friday (37.5 hours per week), 8.30am - 5pm (1 hour lunch break)
Ability to commute when necessary: Witney Office-based with flexibility to work from home following probation period.
For more information, please contact our administration team at applications@cisurv.com.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location