Whitespace
Client Services Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Client Services Manager
Part-Time or Full-Time | Hybrid | Brighton
The Opportunity
We’re looking for a proactive, organised and commercially-minded Client Services Manager to become a key part of our growing team.
This role sits at the heart of Whitespace, bringing together client relationships, project delivery and business growth. You’ll work closely with our Managing Director, supporting both existing client accounts and new business opportunities, ensuring projects are delivered successfully while helping nurture relationships that lead to future work.
We’re open to both part-time and full-time applications and are more interested in finding the right person than fitting someone into a predefined box.
What You’ll Be Doing
Client Services & Account Management
- Acting as a day-to-day point of contact for clients
- Building trusted relationships across client accounts
- Managing client communications and expectations
- Identifying opportunities to support clients beyond current projects
- Ensuring clients receive an exceptional experience throughout every engagement
Project Delivery
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Managing project timelines, schedules and deliverables
- Coordinating designers, developers and specialist collaborators
- Facilitating project meetings and client reviews
- Monitoring project progress and identifying potential risks
- Ensuring projects are delivered on time, on budget and to a high standard
New Business & Growth Support
- Supporting the Managing Director with new business activities
- Coordinating proposals, quotations and pitch materials
- Following up on opportunities and maintaining prospect pipelines
- Supporting lead generation and relationship-building activities
- Attending networking events, industry gatherings and client meetings
- Helping convert opportunities into active projects
- Supporting the growth of existing client accounts
About You
You don’t need experience in every area, but you’ll likely be:
- Highly organised and detail-oriented
- Confident communicating with a wide range of people
- Comfortable managing multiple priorities simultaneously
- Commercially aware and naturally curious
- Proactive and solutions-focused
- Interested in branding, digital experiences and technology
- Comfortable building relationships and representing the business externally
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience within an agency, consultancy or client-facing environment would be beneficial but is not essential.
What We Offer
- Flexible working hours
- Part-time or full-time opportunities
- Hybrid working or your own permanent desk in our Brighton office
- Unlimited annual leave
- Your birthday off every year
- Regular team lunches, socials and events
- Professional development opportunities
- A supportive, collaborative and ambitious team
- The opportunity to help shape the future of a growing Brand Activation Agency
Diversity & Inclusion
We’re committed to creating an inclusive workplace where everyone feels welcome, valued and supported.
We actively encourage applications from people of all backgrounds, identities, experiences and abilities. If you’re excited about the role but don’t feel you meet every requirement, we’d still love to hear from you.
We believe diverse perspectives create stronger teams, better ideas and better outcomes.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills