SPORTFIVE
Client Services Manager

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Who We Are...
SPORTFIVE is a global agency working across sponsorships, advertising, talent, activation, and hospitality within sports. Globally, we have over 1,200 employees who strategically and creatively connect brands, rights-holders, media platforms, and fans across Football, F1, NFL, NBA, Golf, Esports, Olympics, and more.
Whether it’s supporting Premier League football clubs to secure their next front of shirt sponsor, curating deals for brands to showcase their advertising during games televised to millions across the world, or representing the best talent in our industry, connecting sports organizations to incredible brands and partners is at the heart of what we do.
Having been voted the No.1 most attractive sports marketing agency to work for three consecutive years, as well as featuring in the Sunday Times Best Places to Work, we’re incredibly proud of our culture and the people that help to nurture it. If you want to help shape the future of the sports industry, then we want to hear from you.
THE TEAM...
Olympics & Major Events is SPORTFIVE's specialist, international unit for rights-holders, event organizers, and brands, specifically in the Olympic, Paralympic, and multi-sport major event space.
Our clients include a range of leading rights holders within the Olympic marketing industry, including Team GB and Paralympics GB in the UK.
Our role as a sales agency is to consistently secure outstanding new corporate partnerships on behalf of our rights holder clients. Success is ultimately measured by the achievement of revenue objectives over the Olympic quadrennium (4-year) sales cycle.
THE ROLE...
This is a unique and exciting role working directly alongside a high-performing team of professional colleagues and to play an integral role in the creative development and delivery of world-class pitches to some of the world’s leading brands on behalf of our portfolio of clients.
This role is responsible for leading the strategic development, quality control, tracking, and delivery of world-class marketing partnership presentations to target prospect companies across our Olympic portfolio.
Acting as the key operational and creative bridge between our clients, SPORTFIVE Sales teams, and our internal design resources, your mission is to take presentation briefs, interpret core commercial objectives, and map out clear, high-impact presentation structures. You will manage the complete lifecycle of the creative build process, including validating each individual corporate brief, managing workflows, meeting multiple delivery deadlines across a portfolio of clients, and ultimately arming our sales teams with market-leading, world-class sales pitches. This role requires a unique blend of creative, planning, project management, and communication skills.
Your Key Responsibilities...
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Creative Briefing & Presentation Development
- Sales, Client & Design Alignment: Act as the key interface between sales leads, rights-holder clients, and the internal Creative/Design Team, ensuring briefs are clearly understood and translated into strong pitch materials.
- Brief Interpretation & Presentation Structure: Take incoming presentation briefs and turn them into clear slide-by-slide structures, shaping the narrative flow before the work moves into design.
- Workflow & Deadline Management: Coordinate multiple presentation builds at once, managing priorities, deadlines, and expectations so work is delivered smoothly without overloading the design team.
- Design Team Briefings: Lead clear briefings for the internal design team, translating commercial goals into practical visual and structural direction.
- Quality Control: Review outgoing pitch materials to ensure they are accurate, professional, on-brief, and reflective of the premium nature of the Olympic and Paralympic movements.
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Delivery Flow & Pipeline Management
- Pipeline Oversight: Manage the presentation pipeline across Olympic and Paralympic clients, maintaining visibility of live briefs, future demand, and required delivery timelines.
- Capacity Planning: Work with clients, sales leads, and design resource to balance priorities, avoid bottlenecks, and keep presentation delivery on track.
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Commercial Sales Support
- Partnership Proposition Development: Support the development of rights, benefits, and commercial propositions for potential new partners.
- Business Cases & Sales Reporting: Help develop commercial business cases and sales reports for Olympic and Paralympic clients.
What We’re Looking For
Experience & Skills
- Creative Presentation Management: Proven experience managing the creative build of high-quality commercial presentations from brief through to final delivery, working closely with creative and design teams.
- Commercial Partnerships: Strong understanding of how partnership deals are structured, including the ability to help build clear business cases that demonstrate value for potential partners.
- Olympic Movement Experience: Direct experience within the Olympic and/or Paralympic landscape is strongly preferred, whether gained through a rights-holder, partner brand, or specialist agency.
- Relevant Industry Experience: Typically 7+ years’ experience in sports marketing, advertising, creative services, or a closely related environment.
Your Mindset & Personality
- Passion for the Movement: A genuine interest in the Olympic and Paralympic movements, and an appreciation of the values and impact of the Games.
- Client Confidence: Professional, credible, and comfortable working with senior stakeholders, building trust through clear communication and thoughtful relationship management.
- One Team Mentality: Practical, solution-focused, and willing to get involved during busy periods, tight deadlines, or shifting priorities.
- Constructive Challenge: Confidence to question assumptions and offer alternative perspectives, always with the aim of improving the quality of the work.


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Communication & Project Skills
- Communication: Excellent written, verbal, and presentation skills, with the ability to turn complex commercial information into a clear and engaging story. Multilingual skills are preferred but not essential.
- Integrity & Collaboration: Honest, discreet, and open to feedback, with a collaborative approach to working with clients and colleagues.
- Project Rigour: Highly organized, detail-focused, and able to manage busy pipelines, competing priorities, and high-pressure deadlines.
Don’t fit all the criteria? Don’t worry!
Our job adverts give you a flavor of what you can expect in the role, but you don’t have to tick every box. We put a lot of focus on the importance of developing our people, so if you think you’d be a great fit for us, then hit apply.
What You’ll Get From Us...
As well as the opportunity to join an organization that invests in and rewards its staff, provides an enjoyable working environment, and offers genuine responsibility and scope to shape a role and add real value, you’ll also get...
- 25 days annual leave + an additional gifted day over the Christmas period
- Full Vitality health cover including dental, optical, and mental health support
- Enhanced family leave entitlements
- Salary sacrifice pension scheme
- Electric car scheme
- Cycle to work scheme
- Hybrid, flexible working model
- A day off for moving house or getting married
- Regular social events such as summer and Christmas parties
- Life assurance at x4 annual salary
- Employee Assistance Programme
THE RECRUITMENT PROCESS...
You can apply for this position directly on our careers page.
If your CV and cover letter match what we’re looking for, we’ll be in touch to invite you to the next stage. Depending on the role, the first interview may take place via Microsoft Teams or through our video interview platform.
If you are unsuccessful at the application stage, we’ll let you know by email.
We want every candidate to have the chance to perform at their best. If you would benefit from any adjustments during the recruitment process, please let your HR contact know, or reach out confidentially at ukhr@sportfive.com so we can support you.
SPORTFIVE are proud to be an equal opportunities employer. We believe that different perspectives and experiences are the key to success. Our goal is to create an authentic and attractive work environment where everyone feels valued, with a sense of belonging, and encouraged to shape the future of the sports industry.
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