HSBC
Client Solution Deployment Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
Client Solution Deployment Manager
We are currently seeking an experienced professional to join our team in the role of Client Solution Deployment Manager.
This role sits between Customer Success and modern delivery, where you’ll partner closely with the Mission Lead and empowered product teams to get solutions into clients’ hands quickly and smoothly removing blockers, coordinating dependencies, and driving adoption through to measurable outcomes. It’s a servant-leader role with real influence: you’ll build trusted relationships with client communities, improve the end-to-end deployment experience, and ensure the platform’s capabilities translate into tangible business impact rather than “delivered but unused” change.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
In this role you will:
- Maintain deep, direct relationships with key internal clients, understanding their workflows, pain points, desired outcomes and success metrics
- Be the trusted escalation point for client concerns, ensuring issues are resolved predictably and plans are communicated transparently
- Proactively identify impediments (technical, organisational, regulatory, or process-related) slowing delivery and relentlessly track them to resolution
- Manage cross-team dependencies, surface risks early, and maintain clear, real-time visibility of the dependency map
- Own the tracking and communication of client-specific roadmaps (forecasts and committed deliverables), ensuring commitments are made only after sufficient discovery and then honoured at best effort
- Provide proactive, honest visibility of delivery progress, capacity, forecasts, commitments and risk exposure to stakeholders and clients, grounded in evidence
- Minimise unnecessary meetings and process overhead; when ceremonies are needed, ensure they’re well-prepared, outcome-driven, and supported by lightweight JIRA reporting
- Foster a culture of team-led decision-making, psychological safety and shared accountability for outcomes, championing servant leadership and protecting teams from command-and-control interference.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
To be successful in this role you should meet the following requirements:
- Proven experience in delivery/programme management or customer success within complex financial services technology
- Strong understanding of CCR (Counterparty Credit Risk) systems and client requirements
- Strong grasp of quantitative finance, risk, or derivatives—able to credibly engage quants, traders and risk managers
- Track record of unblocking delivery and enabling agile, cross-functional teams through servant leadership (not command-and-control)
- Experience managing multi-team dependencies without direct reporting lines.
- Excellent stakeholder management and influencing skills across senior clients, engineering leads, quant researchers and risk professionals
- Comfortable managing high-integrity commitments—clearly separating forecasts from discovery-backed commitments
- Familiar with Agile/Scrum; Scrum Master (or equivalent) experience is beneficial but not essential.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you are an HSBC Contractor and wish to apply to this role, click here.
To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please click this link.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location