Prevalent AI
Client Solutions Director - UK
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Client Solutions Director - UK
Client Solutions Director
Role Purpose
The Client Solutions Director is a senior, client-facing leadership role responsible for defining and executing Prevalent AI’s approach to client engagement and solution delivery globally.
This position leads high-impact client initiatives, fostering long-term relationships and driving adoption of our AI-powered cybersecurity platform.
The Director plays a pivotal role in shaping the Client Solutions strategy, working with executive leadership to develop innovative offerings that deliver measurable value, reduce cyber risk, and establish Prevalent AI as a trusted partner and market leader.
This role combines deep expertise in cybersecurity, strategic client management, and business development, with a focus on elevating client outcomes through transformative technology.
The role operates as a player-coach, mixing strategic oversight with hands-on involvement across pre-sales, solutioning, and delivery.
Key Accountabilities
- Define and execute Prevalent AI’s Client Solutions approach in alignment with company goals, collaborating with the VP Client Solutions and contributing to broader strategy and product direction
- Lead enterprise client and partner engagement, by:
- Building trusted relationships
- Identifying growth and transformation opportunities
- Supporting solution design, deal shaping, and delivery across engagements
- Establish and lead across the full client lifecycle, including:
- Early discovery and value articulation
- Solution design
- Delivery oversight
- Ongoing client success and expansion
- Drive adoption of Prevalent AI’s core products, including:
- Security Data Fabric
- Knowledge Graph
- Exposure Management
- Tailoring solutions to meet client needs and ensuring measurable value through effective implementation and long-term success
- Bridge between sales, product, delivery, and the client, by:
- Collaborating cross-functionally
- Developing tailored client solutions and roadmaps
- Oversee and contribute to complex transformation projects, supporting decisions, resolving challenges, and ensuring successful delivery, adoption, and satisfaction for large-scale engagements
- Mentor and lead the Client Solutions function, cultivating:
- A culture of innovation
- Technical excellence
- Knowledge sharing
- Client-centric thinking
- Provide strategic insights and market intelligence to the executive team, including:
- Identifying trends
- Client needs
- New market opportunities to drive business growth and refine solutions
- Serve as a trusted advisor on cybersecurity, offering guidance on:
- Challenges
- Emerging technologies
- Industry best practices to enhance client resilience and maturity
- Create and refine client-facing materials, including:
- Proposals
- Presentations
- Solution artefacts
- Over time, contribute to evolutions in assets and playbooks
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Skills and Experience
Required:
- Extensive experience in senior client management, strategic consulting, or enterprise solutions within cybersecurity or SaaS technology sectors
- Proven ability to:
- Develop and execute strategic initiatives for measurable business value and revenue growth
- Deep understanding of:
- Cybersecurity risks
- Market trends
- Credibility to influence C-level stakeholders
- Track record of leading large, complex client projects and negotiations, coupling them with high-value partnerships
- Leadership skills for mentoring and motivating teams in a high-growth environment
- Strategic thinker with excellent:
- Corporate communication
- Stakeholder management
- Proactive, innovative mindset, anticipating industry shifts and adapting strategies accordingly
- Experience working with offshore delivery teams
- Full-cycle client experience, including:
- Discovery
- Solution design
- Pre-sales
- Delivery
- Solutioning capability, translating client challenges into actionable solutions aligned with product capabilities
- Comfortable functioning in a player-coach model within a scaling organization, balancing client efficacy and hands-on contributions
Education
Flexible with preference, typically requiring a:
- Bachelor’s or Master’s degree in a related field
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