Meta
Client Solutions Manager (CSM) - Ecommerce & Omni-Channel, Türkiye
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The Client Solutions Manager for Meta’s Global Business Group team
The Client Solutions Manager for Meta’s Global Business Group team partners with our most strategic clients to make sure they are successful with Meta. This is an opportunity to build and manage key relationships, serve as a consultative product expert and a trusted adviser in marketing, leading strategy, media planning, creative, tech integration, and measurement for our top clients across various verticals including Ecommerce, Retail and other industries in Türkiye.
The Client Solutions Manager is a strategic solution-driver with a focus on developing ROI-positive marketing strategies, driving growth by constantly improving performance for advertisers and implementing measurement & attribution solutions. This role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach.
Client Solutions Manager (CSM) - Ecommerce & Omni-Channel, Türkiye Responsibilities:
- Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients
- Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems
- Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting marketing strategies and media plans, creative guidance and measurement recommendations
- Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
- Project Management - Work and collaborate with broad group of internal cross-functional teams, managing complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients)
- Manage strategic marketing conversations with clients, agencies, and partners (media, creative, measurement partners, MarTech, etc.)
- Advise clients on media and creative strategy, planning, measurement and optimization of campaigns to deliver against Key Performance Indicators
- Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
- Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
- Manage planning, execution, ongoing reporting and optimisation of campaigns (e.g. budget spend, internal analytics and dashboards, optimisation and real time recommendations)
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Minimum Qualifications:
- 5+ years of experience in customer acquisition or in marketing, media, and/or consulting
- Professional working proficiency in Turkish and English is needed due to partner with external clients in Turkish and EMEA markets
- Experience working directly in digital advertising marketing or media and/or experience of work at consulting firms
- Experience analyzing large datasets and delivering actionable insights with experience of Python, SQL, and/or statistical packages
- Experience to communicate, collaborate and work effectively in a team, with cross-functional teams and with multiple layers within the organization (internally and externally)
- Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)
- Leadership experience with multiple cross-functional projects with a high attention to detail
- Evidenced track record of proactively initiating projects, prioritizing tasks and manage workload effectively, managing responsibilities and adapting to changing demands
- Capacity to travel as needed for client and partner meetings
- Success in this position requires consultative sales and analytical skills, a focus on client service and commercial acumen, and the ability to thrive in a dynamic, team-focused environment
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Preferred Qualifications:
- Experience with business case modeling and market/opportunity sizing
- Experience in digital marketing measurement solutions and attribution models
- Cross-border commerce experience across various markets
- Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
- Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
- Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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