Qualifications

• Minimum of 3 years of related experience in financial services operations, trade support, or a similar field. (Experience in post-trade processing or derivatives operations is a plus.)
• Bachelor’s degree preferred, or equivalent combination of education and experience.

Talents Needed For Success

• Knowledge of OTC derivatives (especially credit derivatives such as credit default swaps) and their trade lifecycle is preferred but not mandatory. A strong willingness and ability to quickly learn complex financial products and processes is essential.
• Understanding of the DTCC TIW ecosystem, including the role of OSTTRA as the primary trade confirmation and submission platform feeding transactions into TIW, and CLS Bank as the central settlement provider for TIW net settlement obligations.
• Familiarity with lifecycle event processing, payment calculations, netting, and settlement workflows is highly desirable.
• Familiarity with trade processing systems or warehouses, reconciliation tools, and workflow/case management systems (e.g., JIRA for issue tracking, Salesforce or similar CRM for client inquiries) is highly beneficial.
• Proficiency in Microsoft Office, particularly Excel (for data analysis) and PowerPoint (for presentations), and comfort with analyzing data sets and generating reports.
• Attention to Detail & Procedure: Adheres to established rules, standard operating procedures, and quality checks when performing work, ensuring accuracy and consistency in a highly regulated environment.
• Accountability: Takes personal ownership to drive work forward. Demonstrates reliability by meeting deadlines and achieving goals with minimal supervision, and promptly following up on outstanding issues until resolution.
• Clear Communication: Presents information clearly and concisely, both in writing and verbally. Able to explain complex technical/operational details in a straightforward manner to small groups or individuals, whether they are internal colleagues or external clients.
• Innovative Mindset: Willingness to constructively challenge existing processes and contribute new ideas or alternative approaches. Thinks “outside the box” to solve problems and improve workflows, while remaining open to feedback and continuous improvement.
• Client & Stakeholder Focus: Understands the needs and perspectives of external clients, internal TIW Operations team members, and key stakeholders across the organization. Strives to provide exceptional service and build trust, balancing the requirements of different groups effectively.
• Global Collaboration: Experience working in or with globally distributed teams. Comfortable collaborating across multiple time zones and remote locations, and appreciative of diverse perspectives. Applies a global perspective when working within a team, ensuring all relevant parties are involved in key decisions and communications.
• Strong Interpersonal Skills: Builds positive relationships at all levels of the organization. Confident interacting with peers, senior management, and external contacts (including regulators and industry participants) in a professional manner. Able to influence outcomes by making a strong case and maintaining credibility, while also being a good listener and team player.
• Adaptability & Resilience: Ability to work under pressure in a fast-paced environment and adapt to changing priorities or unexpected challenges. Remains calm and effective when managing multiple tasks and tight timelines, proactively re-prioritizing as needed.
• Technical Aptitude: Embraces new technology and has a strong technical skillset. Quickly learns and navigates new software applications or tools. Comfortable working with data and systems; able to leverage internal platforms and databases to retrieve information and perform analysis. Familiarity with tools like JIRA, Salesforce, and reconciliation platforms (e.g., DUCO) is a plus.
• Analytical Thinking: Possesses excellent problem-solving and analytical capabilities. Can dissect a complex issue into root causes, identify patterns or anomalies in data, and determine appropriate corrective actions. Uses sound judgment to make decisions, especially in high-volume situations that require quick resolution.
• Continuous Learning: While a background in derivatives or prior exposure to trade operations is beneficial, a demonstrated ability to learn and adapt is most important. Curiosity and enthusiasm for understanding financial products and operational processes will help you quickly gain proficiency and stay ahead of industry changes.

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.