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JHL Communications Ltd

Client Support Specialist

Glasgow
Posted about 15 hours ago
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About JHL

JHL is a communication consultancy specialising in the delivery of Mobile, Hosted Telephony, Data & Fixed Line solutions to the corporate marketplace. Our aim is to consolidate and expand our current position as a leading, communications consultancy.

About the Role

Due to continued success throughout the UK, we require an experienced customer service/administrator to join our existing client care team. Based in Glasgow, this role involves handling and coordinating all issues and queries from our clients.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Key Responsibilities

  • Account management
  • General administration
  • Problem solving
  • Liaising with suppliers as and when necessary

Requirements

  • Minimum of 2 years experience in a customer service/administration based environment
  • Proven administrative skills and good knowledge of MS Office (Excel, Word & Outlook)
  • Previous experience of the telecommunications industry, and the mobile phone industry in particular, would be a distinct advantage
  • Professional, highly organised, adaptable, and proactive
  • Excellent communication & interpersonal skills (written, verbal & listening)
  • Willing to take responsibility for your actions

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Benefits

  • Excellent working environment
  • Ongoing training
  • Genuine opportunities for career progression

How to Apply

Interested applicants should send or e-mail their CV and a Cover Letter to:

Contact: Martin
Address: JHL Communications Ltd, 2 Woodside Place, Glasgow, G3 7RW
E-mail: careers@jhlcomms.com

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Skills

Customer Service
Administration
Problem Solving
Account Management
Communication Skills
Interpersonal Skills
MS Office
Telecommunications
Mobile Phone Industry

Location

Glasgow, Scotland, United Kingdom

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