Rutland Regional Medical Center
Clinic Access Specialist
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Summary
The Clinic Access Specialist gathers and coordinates all information relevant to consultations and/or referrals with physicians either in-house or being referred to other facilities. This position supports new patients attempting to navigate medical insurance benefits and financial assistance opportunities in regard to their treatment plan/services as well as adding expertise, research and problem-solving to those involved in the billing process. Additionally, this position provides targeted education to the patient about how to navigate important information. As part of a dynamic and supportive team, the specialist is able to assist in other roles as needs arise to maintain department workflow and a positive patient experience.
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Minimum Education
- High School diploma or equivalent.
- Associates Degree in business or related field preferred.
Minimum Work Experience
- 5 years of medical insurance/billing experience or other aspects of the revenue cycle.
- Medical Assistant experience preferred.
Required Licenses/Certifications
- PACS (Prior Authorization Certification Specialist) Preferred
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Required Skills, Knowledge, and Abilities
- Basic Microsoft Windows desktop application and navigation skills.
- Excellent written, verbal, and listening communication skills.
- Working knowledge of RRMC Revenue Cycle and payer guidelines.
- Working knowledge of coding and prior authorization guidelines helpful.
- Detail-oriented.
- Highly discreet, able to routinely handle confidential materials.
- Able to manage multiple priorities and assignments.
Pay Range
$19.97 - $29.09
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