Audika
Clinic Coordinator Fri/Mon/Tues- Edinburgh
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Clinic Coordinator Fri/Mon/Tues- Edinburgh
Clinic Coordinator – Edinburgh
About the Role
At Hidden Hearing, the Clinic Coordinator delivers outstanding customer service and fosters a positive experience for all patients in our hearing centres.
Job Opportunity: Clinic Coordinator Location: Part-time (22.5 hours per week), Monday, Tuesday & Friday (9am–5pm) Based in Hanover Street (Mon/Tue) and Morningside Clinic (Fri) Salary: £18,160.83
Key Responsibilities
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Diary & Appointment Management:
- Efficiently schedule and confirm appointments
- Coordinate effectively with colleagues for smooth operations
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Support to Hearing Care Team:
- Provide exceptional customer care to patients in hearing centres, day clinics, and during home visits
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Administration & Compliance:
- Maintain accurate customer records
- Adhere to GDPR regulations
- Manage stock records and report data
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Sales: Promote Wellness program, accessories, and care plans through engaging customer interactions
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Customer Care:
- Offer premium service with warmth and responsiveness
- Build strong customer relationships through proactive communication
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Branch Presentation:
- Uphold brand standards through clinic appearance
- Display marketing literature appropriately
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Person Specification
We’re looking for an individual with:
- A persuasive, customer-focused personality, adept at achieving goals through positive interaction
- Self-motivated and ambitious, willing to exceed targets
- Proactive and adaptable, capable of resolving challenging situations confidently
- A friendly, personable communicator with a strong emphasis on exceptional customer service
Be part of something meaningful! Join the Hidden Hearing UK team today.
for more info: Hidden Hearing – About us (#UKIND2)
#audika_uk partner hire
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