Audika GB
Clinic Coordinator Fri/Mon/Tues- Edinburgh
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Clinic Coordinator - Edinburgh
At Audika, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres.
We are looking for a Clinic Coordinator to join our Edinburgh hearing centre working part-time 22.5 hours per week, Monday, Tuesday, and Friday from 9am - 5pm. This role will be based in Hanover Street with Fridays being in the Morningside clinic.
Salary: £18,160.83
Key Responsibilities:
- Diary Management: Efficiently optimise appointment scheduling, confirm appointments, and coordinate with colleagues for effective diary management.
- Support our hearing care professionals: Provide exceptional customer care to our customers (or patients) in hearing centres, day clinics, and during home visits.
- Administration: Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
- Sales: Proactively promote the Wellness program, accessories, and care plans through positive customer engagement.
- Customer Care: Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships.
- Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately.
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We are looking for an individual who possesses the following qualities:
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Ready to make a difference with your friendly and customer-centric approach? Join our team at Audika. For more information about Audika - About us | Learn about Audika Hearing Care Ltd.
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