Clinic Manager — ADHD Health Clinic

Marylebone (London) | Barnet | St Albans | Edinburgh

Part-Time → Full-Time (as we grow) | Permanent
£50,000–£55,000 per annum (pro rata)
Work from home/online role

Ready to run a clinic that's changing lives?

ADHD Health Clinic is a CQC-registered private mental health clinic specialising in ADHD and autism assessments and treatment for children and adults. Led by a consultant psychiatrist and a large multidisciplinary clinical team, we deliver high-quality, patient-centred care across four locations — Marylebone (London), Barnet, St Albans, and Edinburgh — with bold plans to expand further across Scotland and grow our online and insurance-funded services.

This is a genuinely exciting time to join us. We are looking for an experienced, proactive, and highly organised Clinic Manager to take ownership of the day-to-day operational management across all four sites — freeing our Medical Director to focus on clinical leadership while ensuring the clinic runs smoothly, compliantly, and efficiently.

The role

This is a pivotal, hands-on role at the heart of a fast-growing specialist clinic. You will oversee operations, staff coordination, clinical governance, billing and insurance, business development, and systems management — working closely with the Medical Director and a multidisciplinary team of around 30 staff, including:

• 5 part-time administrators
• 1 full-time and 1 part-time nurse prescriber
• ~25 part-time clinicians (consultant adult & child psychiatrists, psychologists, OTs, and ADHD coaches)

Initially offered part-time, the role comes with a clear expectation of transitioning to full-time as the clinic grows — and a genuine career pathway: Clinic Manager → General Manager → CQC Registered Manager.

What you'll be doing

• Operational management — own the smooth day-to-day running of all four clinic sites; develop policies, procedures, and workflows; lead continuous improvement; manage facilities, suppliers, and landlord relationships.
• Staff coordination & scheduling — oversee scheduling and coordination of all administrative and clinical staff; support recruitment, onboarding, supervisions, and performance reviews; maintain HR records and foster a collaborative team culture.
• Clinical caseload & patient management — maintain accurate patient caseloads; coordinate annual reviews and prescription workflows; oversee the end-to-end patient journey using the Semble EHR system; handle patient communications (8x8 phone, email, WhatsApp) and complaints with empathy.
• Clinical governance, audit & key meetings — lead quarterly clinical governance meetings and monthly MDT meetings; design and run a rolling programme of clinical audits; support CQC registration and compliance, significant event reporting, risk management, and safeguarding — working towards becoming the clinic's CQC Registered Manager.
• Billing, insurance & financial oversight — own billing processes via the Healthcode platform; lead clinician registration with major private medical insurance (PMI) providers; manage invoicing, aged debtors, and monthly clinician invoice reconciliation; produce financial and operational reports.
• Business development & service expansion — secure NHS sub-contractual partnerships; develop relationships with independent psychology services; drive PMI contract wins; support the launch of new clinic locations across Scotland and the growth of online services; act as internal liaison for digital marketing (Google Ads, Instagram, TikTok, LinkedIn).
• EHR & systems management — act as lead administrator for the Semble EHR system (plus Heidi AI); train staff; ensure data quality, information governance, and GDPR compliance; oversee the 8x8 phone system, WhatsApp Business, and email communications.