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Northampton General Hospital NHS Trust

Clinic Receptionist

Northampton
Posted about 22 hours ago
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Integrated Surgery Outpatients are looking for a friendly and efficient team member to be the front line of welcoming our patients across the Service.

This post is not eligible for sponsorship under the Skilled Worker route (formerly Tier 2) or Health and Care Worker visa. Therefore, only candidates who can demonstrate their right to work in the UK without sponsorship will be considered.

This is a busy and varied role and you will need to be organised and efficient to support the running of our outpatient clinics. You should be empathetic and understanding of our patients at all times, this will be between the hours of 07.30 to 18:00 Monday to Friday.

You will be dealing with patients on a daily basis, either face to face or via telephone. You will also be assisting with supporting the administrative and clinical teams with preparing notes, inputting data and booking appointments.

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Experience of working within a reception or customer-facing role is preferred, but not essential.

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

  • Compassion
  • Accountability
  • Respect
  • Integrity
  • Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

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We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

For further details / informal visits contact:

  • Name: Sarah Bates
  • Job title: PA
  • Email address: sarah.bates34@nhs.net
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Skills

Organizational Skills
Customer Service
Empathy
Data Entry
Appointment Booking
Communication Skills

Location

Northampton, England, United Kingdom

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