Selby & Taylor Opticians
Clinic Receptionist
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Company Description
Selby & Taylor Opticians is a family-run healthcare business with over 30 years of experience providing eye care services to the community.
Role Description
The Clinic Receptionist is a full-time, on-site role based at Selby & Taylor Opticians. The role involves greeting patients, managing check-in and check-out processes, and ensuring a welcoming, professional front-of-house experience. Day-to-day tasks include answering phones, responding to inquiries, scheduling and confirming appointments, and updating patient records accurately. The Clinic Receptionist will coordinate with clinical staff to maintain an efficient appointment flow, handle payments and receipts, and support administrative tasks such as filing, data entry, and managing correspondence. The role also includes maintaining a tidy reception area, protecting patient confidentiality, and providing clear information about services, clinics, and eyewear options.
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Qualifications
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Candidates should possess strong receptionist duties skills, including greeting patients, managing front desk operations, and handling basic administrative tasks.
Candidates should possess a positive personality and friendly attitude.
Candidates should possess phone etiquette skills, including professional communication, clear message taking, and confident handling of inquiries.
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