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Clinical Education Associate Director EMEA, Labs

United Kingdom
Posted about 13 hours ago
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Department: Clinical

Location: EMEA-United Kingdom-Field based

Description

The Clinical Education Associate Director EMEA, Labs is responsible for defining, leading, and executing a customized, lab-centric clinical education strategy across EMEA. This role enables General Practitioners (GPs) to successfully adopt and integrate digital restorative and orthodontic workflows—iTero, Exocad, Invisalign ART—through close collaboration, support, and education of dental laboratories and the commercial lab channel.

This leader operates as a strategic partner to the Director, Dental Laboratory & 3rd-Party Channel – EMEA, translating regional channel priorities into scalable, high-impact clinical education programs, while also maintaining direct ownership of key educational initiatives and KOL engagements. The role balances strategy, people leadership, and hands-on execution in a complex, multi-country environment.

Reports to the Senior Director Clinical Education EMEA, with a strong dotted-line partnership to the Director, Dental Laboratory & 3rd-Party Channel – EMEA and close alignment with Global Clinical Education and Global Lab teams.

Role expectations

Clinical Education Strategy – Labs

  • Define and own the EMEA clinical education strategy for Dental Laboratories, aligned to regional commercial priorities and global clinical direction.
  • Translate lab channel strategy into clear clinical education objectives, frameworks, and execution plans.
  • Design education models that support GP adoption via labs, including onboarding, workflow mastery, and advanced clinical use cases.
  • Ensure strong alignment with EMEA ClinEd peers, Commercial, Marketing, Country Leadership

Customized Lab-Centric Education

  • Develop and deliver customized education pathways for Labs addressing restorative, orthodontic, and digital workflows.
  • Create modular education programs across live events, in-lab education, workshops, digital learning, and blended formats.
  • Ensure education content is clinically relevant, commercially aligned, and scalable across EMEA.
  • Adapt global curricula to local market needs while maintaining clinical quality and consistency.

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Execution & Field Leadership

  • Maintain hands-on involvement in key strategic programs, flagship events, and priority lab partnerships.
  • Support country clinical teams in executing lab-focused education plans, including train-the-trainer models.
  • Act as a visible clinical leader and subject-matter expert for labs, distributors, and internal stakeholders.
  • Ensure education excellence in high-impact initiatives tied to scanner placement, workflow adoption, and GP conversion.

KOL & Faculty Development – Labs

  • Build, develop, and manage a strong EMEA Lab & Restorative KOL network, including technicians and GP-lab collaborators.
  • Identify and develop faculty capable of delivering advanced digital dentistry and lab-enabled workflows.
  • Partner with Commercial and Marketing to integrate KOLs into education, events, and strategic programs.
  • Ensure governance, compliance, and quality standards across all faculty engagements.

Cross-Functional & Commercial Enablement

  • Act as the clinical education interface to the Lab & 3rd-Party Channel leadership team.
  • Collaborate with Commercial teams to support go-to-market initiatives, launches, and channel programs with appropriate clinical education.
  • Provide clinical input into partner playbooks, value propositions, and workflow positioning.
  • Support distributor and lab onboarding with structured, clinically robust education pathways.

Measurement, Governance & Continuous Improvement

  • Define and track education KPIs (attendance, satisfaction, adoption impact, workflow utilization).
  • Continuously refine programs based on performance data, field feedback, and commercial outcomes.
  • Ensure compliance with regional regulations, clinical standards, and internal governance requirements.
  • Share best practices and insights with Global Clinical Education and regional stakeholders.

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What We're Looking For

  • Proven experience in clinical education leadership within dental, med-tech, or digital healthcare environments. 12+ years of directly related experience
  • Strong background in digital dentistry workflows (CAD/CAM, intraoral scanning, restorative and/or orthodontics).
  • Demonstrated ability to lead matrixed, multi-country teams while remaining execution-oriented.
  • Experience working closely with commercial and channel leadership.
  • Excellent communication, influencing, and stakeholder-management skills.
  • Degree in Dentistry or Dental Technology
  • Advanced education, certifications, or MBA preferred.
  • Fluent in English

WORK SCHEDULE

Field-based role with significant travel across EMEA - 75%
Regular engagement with labs, GPs, commercial teams, and regional leadership.

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Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

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Skills

Clinical Education
Digital Dentistry
Leadership
Stakeholder Management
Communication
Education Strategy
KOL Development
Commercial Alignment
Training
Workflow Mastery
Orthodontics
Restorative Dentistry
Team Collaboration
Regulatory Compliance
Performance Measurement
Continuous Improvement

Location

United Kingdom

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