Role Overview

The post holder will provide technical support to the wider MEMS service, working across all aspects of clinical engineering to ensure that medical devices are managed and maintained to a high standard. This will include working across device safety, replacement planning, asset register management and maintenance planning.

The post holder is primarily responsible for ensuring accurate asset records are created and maintained, leading inventory audits to validate data where required. They will ensure suitable service levels are specified for both in-house and contracted out maintenance providers and that preventative maintenance activities are assigned and met in an efficient and cost-effective manner. They will provide technical scrutiny of maintenance data in order to monitor and challenge providers where necessary and ensure technical and safety issues are followed up and resolved. There is a requirement to accurately record technical information on the Trust medical device asset register and to design reports to query the database, ensuring transparent and robust device governance.

Key Responsibilities

• Technical Support:
  • Collate and interpret complex technical information relating to the service and maintenance requirements of medical devices and utilize that information to make recommendations regarding required service frequency and level of maintenance cover.
  • Apply risk management techniques to decision making and maintain audit trials to demonstrate compliance with CQC regulations.
• Equipment Management:
  • Manage requests for new or replacement medical equipment, liaising with end users and suppliers to capture clinical and technical aspects of equipment specifications.
  • Develop specifications for new equipment and related service and maintenance contracts and lead technical evaluations.
• Incident Response:
  • Respond to reports of adverse incidents involving medical devices. This may involve the complex fault finding on medical equipment and the production of detailed written reports to summarize findings and recommend appropriate action.
  • Interpret technical information from medical device related safety notices and ensure recommendations for remedial work are fully justified and actioned.
• Oversight and Evaluation:
  • Provide technical oversight of external maintenance providers and identify opportunities to bring outsourced work in-house.
  • Give advice or support to colleagues or manufacturers when repair or maintenance falls inside own level of expertise.
  • Inform users of reasons for faults/incidents involving medical devices, the action taken, and how to avoid re-occurrence.