HCRG Care Group
Clinical Lead for Wheelchair Services

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Job Introduction
Make a Meaningful Difference in Mobility and Independence
Join us as a Clinical Leader for the BSW Wheelchair Service and play a pivotal role in shaping how people across our communities access safe, effective and person‑centred wheelchair provision. Your leadership will directly influence the quality of assessment, postural management and rehabilitation support we provide—ensuring every individual receives equipment that truly meets their needs.
In this strategic role, you’ll lead clinical governance and uphold high standards in line with ICB criteria, national guidance and commissioning requirements. We welcome applications from therapists with strong skills in clinical leadership, assessment, rehabilitation, risk management and postural care.
You do not need prior wheelchair-service experience - we offer structured development to help you confidently grow into this specialist area.
If you’re ready to make a genuine impact while developing your clinical leadership in a supportive environment, we’d love to hear from you.
The role is based within the BSW region and requires travel across multiple community sites.
Key Responsibilities
Clinical Leadership & Governance
- Serve as the clinical lead for wheelchair and seating pathways, setting and maintaining high clinical standards. Oversee governance activity, incident review and quality assurance to ensure safe, effective and person‑centred care.
Expert Clinical Guidance
- Provide specialist advice and support on complex cases, using strong assessment and reasoning skills. Promote safe, consistent clinical decision ‑making across the service.
Service Leadership & Management
- Shape, develop and evaluate clinical pathways in collaboration with operational and clinical colleagues. Support good governance, effective patient flow, equitable access and strong service performance across BSW. Foster a positive, inclusive and collaborative team culture.
Workforce Development & Education
- Support and develop the clinical team through supervision, coaching, competency building and coordination of training. Champion reflective practice and create a psychologically safe environment where staff can learn and grow.
Quality, Improvement & Evidence‑Informed Practice
- Lead quality improvement activity, including audits, service reviews and data‑informed decision - making. Promote evidence‑informed practice, support innovation and drive continuous improvements in safety, effectiveness and user experience.
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Please see the full list of job responsibilities in the attached job description.
Essential
Education, Qualifications & Training
- Diploma or degree in Occupational Therapy or Physiotherapy
- HCPC registration and membership of the relevant professional body (e.g., RCOT or CSP)
Experience & Skills
- Understanding of clinical governance, including audit, risk management and education
- Experience delivering a wide range of interventions for people with complex needs
- Confident use of goal setting and outcome measures
- Up‑to‑date, evidence‑based clinical knowledge
- Skills in resource management and strong organisational awareness
- Knowledge of Health & Safety requirements
- Ability to work effectively as part of a team and independently
Desirable
Education, Qualifications & Training
- Additional qualifications related to postural management
- Awareness of current Government initiatives influencing clinical practice
- Understanding of the clinical governance agenda and commissioning processes
- Relevant postgraduate qualification
Experience & Skills
- Experience providing supervision, mentoring or coaching to junior staff or assistants
- Evidence of an innovative, flexible approach to care delivery and service organisation
Package Description
As a Clinical Lead, you will be part of our valued team in our Wheelchair Service, receiving access to exclusive rewards and benefits including:
- £49,387 - £56,515 FTE (Band 7 AfC Salary with NHS Pension and full Agenda for Change terms and conditions)
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
- An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenceed innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission


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About The Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
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