Quality Improvement & Service Development

• Participate in audit programmes, quality reviews, and root cause analysis activities where required.
• Identify trends, risks, and opportunities for improvement, recommending and implementing service enhancements.
• Support the review and development of clinical policies, procedures, and standard operating procedures (SOPs).
• Lead or contribute to service development projects, including the introduction of new clinical pathways and services.
• Support the successful launch and ongoing development of workplace neurodiversity assessment services.

Collaboration & Internal Support

• Act as Deputy Clinical Lead or delegated clinical representative for the Registered Manager when appropriate.
• Work collaboratively with safeguarding leads, governance colleagues, and operational managers to maintain a safe and effective clinical environment.
• Provide specialist neurodiversity expertise to internal stakeholders and support strategic decision-making.
• Translate specialist clinical knowledge into practical, accessible recommendations for employers, workplaces, and clients.

Person Specification

Essential Criteria

• Relevant clinical qualification (e.g. Mental Health Nurse, Psychologist, Speech and Language Therapist, or equivalent).
• Current registration with a recognised professional body (e.g. HCPC, NMC, or equivalent).
• Advanced expertise in neurodevelopmental and neurodivergent conditions, including assessment approaches, functional impact, and evidence-based practice.
• Significant experience providing clinical leadership, supervision, or governance support within healthcare services.
• Strong knowledge of CQC regulatory requirements, clinical governance, risk management, and quality assurance processes.
• Excellent communication and stakeholder management skills.
• Ability to support clinicians, managers, clients, and senior leaders with confidence and professionalism.
• Strong coaching, mentoring, and supervision capabilities.

Desirable Criteria

• Experience delivering neurodiversity assessments or occupational health interventions.
• Experience designing, implementing, or improving clinical pathways and services.
• Previous involvement in service start-up, innovation, or commercial service development.
• Experience leading quality improvement projects and introducing new clinical offerings.
• Understanding of workplace adjustments, vocational rehabilitation, and employment-related support for neurodivergent individuals.
• Experience working within independent healthcare or specialist assessment services.

Key Skills & Competencies

• Strong understanding of neurodevelopmental conditions, neurodiversity, and functional impact.
• Strategic thinking with the ability to balance clinical quality, governance, and service growth.
• Highly organised with strong attention to detail.
• Ability to analyse complex information and translate it into practical guidance.
• Collaborative and supportive leadership style.
• Commitment to continuous improvement and evidence-based practice.

Key Performance Indicators (KPIs)

Service Development

• Successful launch and implementation of Neurodiversity Assessment services.
• Contribution to new service design and development initiatives.

Governance & Compliance

• Maintenance of robust clinical governance processes and regulatory compliance.
• Positive outcomes from audits, inspections, and quality reviews.

Quality Improvement

• Delivery of measurable service improvement initiatives.
• Participation in audits, clinical reviews, and implementation of improvement actions.

Clinical Leadership

• Provision of effective supervision, guidance, and clinical support to the wider team.
• Positive feedback from clinicians and stakeholders regarding leadership and support.

Client & Service Outcomes

• Contribution to high-quality claimant and client experiences.
• Promotion of safe, effective, and evidence-based clinical practice across all services.