Location for provision of services:

• On-site services for the majority of service provision but should be available to travel for home visits within 45-60 min drive of the clinic if needed
• Additional time at pre-agreed locations run by Synthesis Clinic (where appropriate) with the main current site located at 6 Castle End Business Park, Castle End Road, Reading RG10 9XQ may be requested by mutual agreement.
• Training (online and on-site) and supplies (a laptop and access to the EHR, as well as emergency and assessment kit and supplies for phlebotomy and IV access) will be provided.

Confidentiality

• In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, practice staff, and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Equality and Diversity

The post-holder will support the equality, diversity, and rights of clients, carers, and colleagues, to include:

• Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs, and beliefs of clients, carers, and colleagues.
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental, and respects their circumstances, feelings, priorities, and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others who are undertaking similar work.
• There may be an opportunity to train as a nurse prescriber within the clinic following 3-6 months of work and a discussion with management.

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
• Effectively manage own time, workload, and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with clients and carers.
• Recognise people’s needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services

The post-holder will:

• Apply practice policies, standards, and guidance.
• Discuss with other members of the team how the policies, standards, and guidelines will affect own work.
• Participate in audits where appropriate.
• There may be an opportunity to contribute to research and publications within this role.