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Clinical Service Manager
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Clinical Service Manager – Permanent Full-Time Role (Shoreham-by-Sea, West Sussex)
Based in one of the UK’s leading healthcare providers, this is an exciting opportunity to lead a modern, high-quality care home specialising in a supportive residential area of Shoreham-by-Sea.
About the Role
The Clinical Service Manager will manage all aspects of care, ensuring exceptional service delivery for people requiring both short-term and long-term support, including residents with dementia or physical disabilities. The role demands dedication, strategic leadership, and a passion for delivering person-centred care in compliance with CQC/NHS standards.
Key Responsibilities
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Leadership & Team Motivation Utilise authentic leadership and role modelling to inspire the team, fostering a culture of excellence in care delivery.
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Service Operations & Accountability Oversee the 24-hour delivery of care, maintaining high-quality services for all residents, ensuring their health, safety, and dignity are always prioritised.
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Resource & Financial Management Drive cost-effective performance while maintaining high occupancy levels and optimal use of resources.
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Resident Empowerment Foster independence, choice, and empowerment for service users, aligning with person-centred care principles.
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Compliance & Quality Assurance Ensure strict adherence to CQC (Care Quality Commission) regulations, NMC guidelines, and NHS legal standards.
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Performance & Continuous Improvement Actively work towards achieving CQC Outstanding ratings and promote service development and innovation.
Essential Requirements
- **Current qualification as a Registered Nurse with an active NMC Pin.
- Proven experience managing a large care home, demonstrating strong leadership in a fast-paced healthcare environment.
(Preferred but beneficial skills are listed below.)
Preferred Skills & Experience
- Proven mastery of CQC Standards with a track record of driving improvement and Outstanding ratings.
- Strong, adaptable communication skills capable of maintaining productive relationships with staff, families, external partners, and residents.
- Mercantile expertise in private healthcare, successfully managing rated care homes (rated Good/Outstanding).
- Passion for developing high-quality, person-centred care practices.
- Willingness to contribute to the growth and advancement of the care service.
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Benefits Package
عارف أوجه البولاق درمه'État excellent base salary of £67,772 per annum. This is a permanent, full-time (37.5 hrs/week) day role with the following generous benefits:
- Employee Ownership Trust (EOT) – Up to £800 tax-free bonus (last 12 months’ average).
- 35 days of paid annual leave.
- Personalised professional development programmes.
- Refer a Friend scheme – Up to £1,000 cash reward for successful referrals.
- Corporate discounts on retail, leisure, travel, and holidays.
Next Steps
For immediate consideration, please call [phone redacted for privacy] or send your CV to the recruiter. Reference: 3546
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