Betsi Cadwaladr University Health Board
Clinical Services Coordinator - Emergency Quadrant - INTERNAL
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Clinical Services Coordinator - Emergency Quadrant - INTERNAL
Post-Holder – Medical Staffing Officer (Daily Operational Management & Rota Coordination)
Post Overview
NOTICE: Applications are only accepted from staff currently employed by Betsi Cadwaladr University Health Board.
The post-holder will manage daily operational medical staffing and rota coordination, supporting Senior Managers and Clinicians with administration and co-ordination across the Emergency Quadrant (EQ) and Emergency Department.
Core Responsibilities
Key Duties
- Develop, coordinate, and manage all medical rotas within the directorate.
- Maintain daily operational oversight of medical staffing and rota administration in the ED/EQ, including prospective cover arrangements.
- Act proactively to foresee and address planned shortages for on-call or ward cover, collaborating with:
- Senior Managers
- Consultant Medical Staff
- Junior Medical Teams
- Medical Staffing Department
- Manage monthly duty rosters for medical & management staff in the Emergency Quadrant.
- Oversee Out-of-Hours rota administration for both medical and managerial staff.
- Work as part of the Unscheduled Care (USC) Management Team on ad hoc projects pertinent to the post’s responsibilities.
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Additional Considerations
- Strong familiarity with the terms and conditions of junior medical working patterns is essential.
- Ability to coordinate complex work schedules, adapting flexibly to account for changing demands.
- Effective communication skills to relay critical information accurately across all levels of medical personnel.
Language Preference
- Welsh-speaking candidates are strongly encouraged, though applications from English speakers are equally welcome.
About Working with Betsi Cadwaladr University Health Board (BCUHB)
BCUHB is the largest health organisation in Wales, serving a population of ~700,000 across North Wales. We deliver:
- Primary and community services
- Mental health care
- Acute and elective hospital services
**Why Join Us?”
- Challenging and rewarding work in a supportive environment.
- Leadership commitment to equality, diversity, and inclusion.
- Accredited as a Disability Confident Employer.
- Strong emphasis on professional development.
Successful applicants will be notified via the email address provided in the application form. Regularly check your email for recruitment correspondence.
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Detailed Job Description
A full Job Description and Person Specification can be accessed via the application portal ("Apply Now" option) in Trac.
Person Specification
Educational Requirements
Essential
- Degree-level qualification OR significant equivalent experience.
Desirable
- Relevant management qualification (e.g., ILM Level 4 / NEBs).
Professional Experience
Essential
- Experience in allocating staffing resources.
- Experience in developing staff rotas.
Desirable
- Previous work with clinical staff, preferably within a healthcare environment.
Personal Skills & Competencies
Essential
- Ability to coordinate and alter complex work schedules under varying conditions.
- Proficiency in clearly and accurately communicating with stakeholders at all medical hierarchical levels.
Desirable
- Previous experience working in a hospital environment or with healthcare professionals.
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