Cheswold Park Hospital
Clinical Support Worker
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Clinical Support Worker
Healthcare Support Worker – Role Description
Job Summary
The role of healthcare support worker within our dynamic mental health and learning disability care team offers a challenging yet rewarding opportunity. You will provide high standards of safe and compassionate care, working as part of an integrated healthcare team.
Duties include:
- Delivering person-centred care aligned with patient/carer needs
- Understand treatment programmes to guide service users, their families, and carers
- Participate in therapeutic interventions in collaboration with colleagues
- Demonstrate initiative, priority management, empathetic communication, and effective use of IT/data systems
- Prioritise tasks, records observations, and responds flexibly to patient/carer needs
- Participate in mandatory training and stay updated with evolving care standards
Key Responsibilities
Core Dutities
- Deliver exceptional customer care within professional standards and policies
- Provide care under supervision of registered health professionals, following structured care plans
- Offer limited delegated clinical duties, such as:
- Taking blood pressure, blood glucose monitoring, pregnancy testing
- Observing agitation/distress signs
- Removing peripheral cannula, catheters, injecting in-line for drugs
- Urinalysis technician support as required
- Manage individuals exhibiting challenging behaviour, recognising and responding to changing needs
- Apply safe verbal/written communication with sensitivity, tact, and confidentiality
- Adapt communication style to ensure patient needs are effectively addressed
Daily Operational Actions
- Adhere to agreed care schedules, ensuring safety protocols and dignity in care delivery
- Prioritise workloads with flexibility and accountability for quality care outcomes
- Support personal care needs (e.g., bathing, toileting, dressing, meals)
- Maintain accurate records of physical/psychological observations and interventions
- Assist with aggression management, facilitating de-escalation, restraint, or seclusion where required
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Additional Contributions
- Foster meaningful therapeutic relationships while ensuring positive care experiences
- Support care planning processes, contributing observations/recommendations to registered staff
Employer Details
Test name: South West Yorkshire Partnership NHS Foundation Trust Based at Kendray Hospital, Barnsley, SP70 3RD
Job Location & Terms
- Role: Healthcare Support Worker
- Location: Kendray Hospital, Barnsley
- Contract: Part-time or flexible
- Salary: £25,760 – £27,476 (prorated for part-time)
- Band: Agenda for Change Band 3
- Visa Note: Sponsorship (under Health & Care Worker Visa route) only confirmed if prorated salary meets UKVI minimum £25K/year.
About Us
Who Are We?
- Specialist NHS Foundation Trust serving Barnsley, Calderdale, Kirklees, and Wakefield
- Provides community mental health, learning disability, and secure care services
- Mission: Enable people to reach potential with high-quality, timely support
Core Values & Inclusion
- Welcome applicants from all protected characteristic groups
- Commitment to confidentiality, safeguarding, and care ethics
- Policy of fair workload distribution, acting on applications before advertised closing date
Core Segments to the Job
The healthcare setting requires health, physical stamina, motivation, and commitment to deficits, time management, adaptability to care/emergency needs.
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Person Specification
Essential Requirements
-
Must offer satisfactory sickness record (past 2 years)
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Meet Occupational Health and Employment Law pre-employment criteria
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Experience Profile (Essential):
- Personal care heath/social care needs provision
- Band 2 or equivalent–level experience in caring settings
- Dealing with public, teamwork, duties demonstration, professional autonomy
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Qualifications:
- GCSE/Equivalent Level 1 or 2 Pascals at grade C/4 or above
- Regulated Health/Equivalent Health care level 2 qualification (ie, HE, Nu 2 NCVE performance to level of the National Health Profile Evidence through either employment history)
- Performance of Care Certificate achievement within 12 weeks for new recruits
Desirable
- Apprenticeship level 3, NVQ 2 Health and Social Care, specific experience supporting particular specialisms
- Multi-year volunteering or other relevant undertakings
Core Skills
- Professional Expertise:
- Effective customer service, benevolent initiative, trust confidentiality, compassionate communicator
- 24-hour, flexible shift ability, computer literacy
- Testing Skills:
- Observation & hazard prevention, clinical policy, violence prevention, moving/handling equipment safety
- Mandatory Training Compliance Required: Towards comprehensive trust training packages
Disclosure Notice
- Role requires Disclosure and Barring Service check under Rehabilitation of Offenders Act, 1975 exception order
Further Support
Documents are available online at: SouthWestYorkshire.nhs.uk
The posters below exceed the current substantial & practice regulations; inclusion of support attests delay or remendatory processes aligns with a fairness standard.
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