South Warwickshire NHS Foundation Trust
Clinical Triage Clinician
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An exciting opportunity has arisen for an experienced nurse to join a well-established team working within the iSPA Integrated Care Co-ordination Service (ICC).
The Team's Role
The teams role is to triage all urgent referrals who require an urgent or same day response from the Urgent Community Response Teams (UCR). ICC also have the ability to sign post to an alternative more appropriate service or provide clinical advice only if required.
Your Role
Your role will be to safely triage using a sound clinical knowledge base, monitor and triage ambulance referrals through the CAD portal, refer, allocate and support access to out of hospital services, primary and secondary care.
- Clinicians will use their sound clinical knowledge and risk assessment skills to clinically triage and clearly identify urgent and non-urgent patient referrals allocating and arranging visits to our patients within the community setting.
- The post holder will use their sound clinical knowledge and risk assessment skills to prioritise referrals through the clinical triage service as necessary.
- The post holder will effectively coordinate the resources available within Out of Hospital services to maximise access to services or signpost to other appropriate services available.
- The post holder will ensure that all contacts with the clinical triage services reach an effective and appropriate outcome for the patient.
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Organisational Responsibilities
- To provide managerial support to the team including Performance Development Reviews, Clinical Supervision and Recruitment and Selection.
- To provide leadership to the clinical team.
- To provide knowledge and guidance with respect of clinical health services and to ensure and facilitate an effective interface between primary care services and out of hospital services.
- Contribute towards ensuring the AHP & Nursing Strategy is implemented.
- Participate in the development, training and mentorship of pre-registration students/medical students and staff as required including induction and preceptorship programmes.
- To provide assistance with the resolution of complaints within the clinical speciality, or sphere of responsibility.
Come and join a Trust rated Outstanding by the CQC. South Warwickshire University NHS Foundation Trust have been rated as outstanding following our latest inspection by the CQC and we are recruiting new staff to come and help us improve even further. In addition our staff survey results have placed us 4th in the country for recommended place to work.
We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.
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Our Values
Our values can be summed up in one sentence. We are ‘Trusted to provide safe, inclusive, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.
Commitment to Equality, Diversity And Inclusion
As Part Of Our Commitment To Equality, Diversity And Inclusion We Encourage All Applicants To Complete a Short Survey. This Can Be Accessed Via The Link Below
https://forms.office.com/e/ahWY3eAGM2
We appreciate you completing the survey.
For Further Details / Informal Visits
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Name: Alison Clarke
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Job title: ICC Professional Lead
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Email address: Alison.Clarke@swft.nhs.uk
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Name: Hannah Jhutti
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Job title: Locality Manager
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Email address: Hannah.Jhutti@swft.nhs.uk
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