Estée Lauder Companies
Clinique Consultant 10.5 Hours-Boots Wood Green
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Senior Make-Up Artist UNITE
Inspirational make-up artistry × Excellence in customer experience × Prestige beauty leadership
As one of our highly skilled make-up artists, you’ll combine your creative and technical mastery with a passion for people to deliver a welcoming, inspirational, and personalized in-store experience that educates and delights customers.
You’ll collaborate with a high-performing team to:
- Elevate customer engagement through exceptional make-up consultations, demonstrations, and personalized treatments.
- Plan and execute impactful in-store events that capture attention and drive business.
- Maintain unmatched visual merchandising standards to ensure the store stands out in Gwendoline’s prestigious market.
This is a progressive career opportunity for a dynamic self-starter—someone eager to grow within a leader in prestige beauty, known for its innovative products and inclusive culture.
Key Responsibilities
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Customer Experience & Inspiration
- Deliver authentic, high-end make-up services that leave customers feeling confident and inspired.
- Educate clients on Gwendoline’s premium range with expertise in application techniques, product benefits, and styling trends.
- Provide a welcoming, positive, and personalized experience tailored to each customer’s needs.
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In-Store Events & Engagement
- Creatively design and execute live demonstrations, workshops, and seasonal promotions (e.g., festive makeovers, product launches).
- Partner with marketing teams to coordinate events that drive footfall and conversions.
- Train and mentor junior team members to ensure consistency in service standards.
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Visual Merchandising & Store Presentation
- Curate and refresh make-up displays to align with seasonal trends, promotions, and brand guidelines.
- Create striking “point-of-sale” displays that showcase products in the most appealing way.
- Monitor product clears, restocks, and trial supplies to maintain efficiency and presentation.
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Sales & Retail Excellence
- Exceed retail targets by leveraging product knowledge, upselling techniques, and exceptional service.
- Process transactions efficiently while adhering to loss prevention policies.
- Support inventory checks, stock rotations, and maintenance tasks to keep operations running smoothly.
About the Culture
- We value diversity of thought, background, and ideas—your unique perspective can shape our brand.
- Training and development are cornerstones of every role here. Whether you’re a seasoned professional or an amateur with exceptional creativity, we’ll help you grow.
- Join a team that thrives on challenge and innovation—where creativity meets commercial success.
Requirements
Essential
✅ A high level of creativity and technical skill in make-up artistry (demonstrable via portfolio, experience, or hands-ontests). ✅ The ability to deliver inspirational, authentic, and personalized customer service—listening, advising, and exceeding expectations. ✅ Availability to work retail hours, including:
- Weekdays, weekends, evenings, and special events (opens 9am–10pm, flexible shifts across weekends). ✅ Experience with retail point-of-sale systems (or rapid learning ability). ✅ Current right to live and work in [country] (proof required if shortlisted).
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Desirable (but not mandatory!)
🎀 A qualification or certification in professional make-up artistry (e.g., LORI, Universal Make-Up, IAT). 💄 Previous retail make-up experience, including consultations, events, or visual merchandising. 📸 Strong make-up portfolio or social media following showcasing trends, editorial looks, or live training. 💰 Excellent numeracy for sales tax calculations and processing transactions in a dynamic, fast-paced environment.
Experience Wanted at Any Level
While formal qualifications are preferred, we’re passionate about passion, skill, and potential:
- Emerging artists (amateur level) with exceptional creativity, attention to detail, and eagerness to learn are encouraged to apply.
- No experience? Shortlisted candidates will undergo a make-up assessment to evaluate aptitude and product mastery.
Why Join Us?
- Training & Development: Free professional development, mentorship, and career growth opportunities.
- Competitive Remuneration: market-leading hourly rate + bonuses tied to performance and loyalty.
- Rewarding Culture: We foster collaboration, innovation, and authenticity—because great art comes from great people.
- Brand Prestige: Work with Gwendoline (where quality meets the unexpected= iconic looks that define the prestige market).
- Creative Freedom: Contribute to sell-out events, product launches, and campaigns—your ideas truly matter.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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