Cloud IAM Support Engineer

Company Description Who is HelloKindred? HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands. Job Description Anticipated Contract End Date/Length: November 1, 2026 Work Set Up: Onsite Our client in the Information Technology and Services industry is looking for a Cloud IAM Support Engineer to provide operational support and administration for cloud-based identity and access management solutions. This role will focus on supporting Entra ID and Okta environments, ensuring secure user access, identity synchronization, authentication services, and access governance across enterprise systems. The ideal candidate will possess strong experience in identity management technologies, cloud authentication solutions, and directory services integration.

What you will do: Support and administer Microsoft Entra ID environments. Support and maintain Okta identity and single sign-on integrations. Manage Active Directory synchronization and integration with cloud identity platforms. Support Entra ID role-based access control (RBAC) and Privileged Identity Management (PIM) processes. Monitor and maintain Entra ID and Active Directory synchronization services. Support multi-factor authentication (MFA), single sign-on (SSO), and Conditional Access configurations within Entra ID. Support CrowdStrike integrations with identity and access management platforms. Administer Entra ID users and dynamic groups. Manage Enterprise Applications, Service Principals, and Managed Identities within Entra ID. Troubleshoot identity, authentication, and access-related issues. Collaborate with internal stakeholders to maintain secure and efficient access management processes. Ensure compliance with security and access management standards and best practices. Qualifications Eligibility to obtain Security Clearance (SC) or active SC clearance. Experience supporting Microsoft Entra ID environments. Experience with Okta administration and SSO integrations. Knowledge of Active Directory synchronization and cloud identity integrations. Experience supporting Entra ID RBAC and Privileged Identity Management (PIM). Familiarity with Entra ID MFA, SSO, and Conditional Access capabilities. Experience administering Entra ID users, dynamic groups, Enterprise Applications, Service Principals, and Managed Identities. Experience supporting CrowdStrike integrations within identity management environments. Strong troubleshooting and problem-solving skills within IAM platforms. Ability to work effectively in an onsite support environment. Strong communication and stakeholder management skills. Additional Information All your information will be kept confidential according to EEO guidelines. Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship. HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements. We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted. HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.