HelloKindred
Cloud IAM Support Engineer
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Who is HelloKindred?
HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.
Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands.
Job Description
Anticipated Contract End Date/Length: November 30, 2026
Work Set Up: Onsite (5 days per week in office)
Clearance Required: BPSS Eligible
Our client in the Information Technology and Services industry is looking for a Cloud IAM Support Engineer to support the delivery of Identity and Access Management (IAM) services, ensuring that the right users and systems have secure access to the appropriate resources at the right time. This role will focus on identity lifecycle management, authentication, authorization, and governance while providing operational support for privileged access management platforms. The successful candidate will play a key role in administering BeyondTrust solutions and supporting secure identity services within a fully onsite environment.
What you will do:
- Support identity lifecycle management by creating, modifying, and removing user accounts.
- Support authentication processes, including passwords, multi-factor authentication, and certificate-based authentication.
- Administer authorization controls to ensure appropriate access to systems and resources.
- Support governance and auditing activities by maintaining accurate access records and compliance controls.
- Manage BeyondTrust PRA vendor account onboarding and offboarding activities.
- Administer jump server agents and local account management.
- Support the BeyondTrust core Privileged Access Management (PAM) platform.
- Troubleshoot and resolve IAM and privileged access issues.
- Collaborate with infrastructure and security teams to maintain secure IAM operations.
- Monitor and maintain privileged access services to ensure operational stability and security.
- Contribute to continuous improvement of IAM processes and privileged access controls.
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Qualifications
- Proven experience supporting Identity and Access Management (IAM) services.
- Strong experience administering BeyondTrust PRA and PAM solutions.
- Knowledge of identity lifecycle management, authentication, authorization, and access governance.
- Experience supporting privileged account management and secure access controls.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and collaboration skills.
- Experience supporting Microsoft Identity Manager (MIM) is preferred.
- Experience administering Active Directory environments is preferred.
- Experience with Microsoft Entra ID administration is preferred.
- Familiarity with Okta administration and support is preferred.
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Additional Information
- Please submit a CV/resume (mandatory) along with your application.
- All your information will be kept confidential according to EEO guidelines.
- Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.
- HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.
- We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.
- HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.
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