Your adherence to Montcalm’s values ensures our hotels remain both captivating and flawlessly functional.

Responsibilities

Strategic Leadership & Team Management

• Lead the engineering/maintenance strategy, driving it in line with hotel/collection goals
• Recruit, develop, and supervise a team of engineers, supervisors, and contractors
• Foster a culture of excellence, accountability, and collaboration
• Provide training and development opportunities specific to building technologies, safety, and best practices

Operations & Maintenance

• Direct preventive/corrective maintenance, ensuring zero non-critical interruptions to guest services
• Implement robust preventative maintenance programs with visible, measurable outcomes
• Set quality standards: Oversee inspections and repairs across guest rooms, back-of-house spaces, HVAC, plumbing, and electrical systems
• Coordinate with suppliers, contractors, and consultants, ensuring cost-efficiency and on-time project delivery
• Optimise budget allocation, sustainining a balance betweenený cost savings and service standards
• Create anticipatory work plans based on occupancy data, evolving operational needs, and sustainability targets

Safety & Compliance

• Enforce all health and safety protocols, emergency response plans, and environmental regulations
• Conduct regular safety drills and asset inspections
• Address guest feedback promptly, cultivating a proactive approach to service enhancement
• Design energy-efficient initiatives, exploring opportunities for sustainability innovation

Project & Financial Management

• Institute capital expenditure processes, balancing ROI and long-term benefits
• Lead the budgeting process for Engineering/Maintenance departments, monitoring fiscal performance
• Identify cost-saving opportunities without compromising integrity or compliance

Guest Experience & Sustainability

• Monitor technical performance and proactively resolve issues to ensure immaculate service
• Promote wellness-focused maintenance (e.g., HVAC systems, air quality)
• Advocate sustainability, championing eco-friendly technologies and energy stewardship

Qualifications and Skills

Essential Criteria

• Bachelor’s degree in engineering, facilities management, or a related discipline—preferred
• Relevant mechanical, electrical, or plumbing qualifications
• 5+ years of progressive experience in hospital operations, measurable across:
  • Hospitality (experience of diverse hotels preferable)
  • Technical services and maintenance
  • Leadership of engineering/supervisory teams

Core Competencies

• Excellent leadership and multi-site regional management
• Project mindset: Ability to balance outsized goals with practical execution
• Stakeholder collaboration: Work with hotel managers, external teams, and contractors seamlessly
• Proactive problem-solving: Focused on guest retention, risk minimization, and cost control
• Technical authority: Deep understanding of building systems (HVAC, fire, security, etc.)
• Regulatory compliance: Up to date with safety codes, environmental standards, and risk mitigation strategies

Working Conditions

• Flexible shifts: including evenings, weekends, and holidays, to ensure continuous cover
• High-pressured, dynamic: Handle sudden emergencies and escalate operational changes effortlessly
• Physical demands: Extended standing/locomotion and occasional manual handling (training provided where applicable)

Eligibility

This role does not qualify for visa sponsorship. Candidates must be legally authorised to work in the UK.

Equal Opportunity Employer

Montcalm Collection celebrates diversity as a source of innovation. We are committed to an inclusive culture—where every voice and perspective is respected and empowered. Our policies champion equal opportunity for all, fostering an environment where talent thrives beyond professional affiliation or background.

If this role doesn’t fit now, we encourage you to explore other opportunities within our network. Keep an eye out for future openings, or connect with us directly.