Zachary Daniels
Cluster Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Cluster Manager | Surrey | Retail & Hospitality Brand
Zachary Daniels has an exciting opportunity for a Cluster Manager who is a passionate leader who thrives on developing people, driving sales, and delivering exceptional customer experiences. We're looking for a Cluster Manager to support and inspire brilliant store teams, helping continue to deliver outstanding products, service, and hospitality across a large geographical area in South West London and beyond.
We are open to speaking to candidates who are eager for a step up, perhaps Store Managers who have held areas, completed secondments but now wanted a full-time Cluster Manager role!
This is an exciting opportunity for a motivated multi-site manager to make a real impact, working closely with Store Managers to drive performance, build high-performing teams, and ensure every customer enjoys the warm, welcoming experience that our much-loved quick service coffee house and bakery is known for.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You'll Be Doing
As Cluster Manager, you'll oversee a number of stores in the earlier - you will drive operational excellence, staff training and recruitment along with a drive to develop those around you.
Key Responsibilities
- Lead and support multiple locations to achieve sales targets and business growth objectives
- Coach, mentor, and develop Store Managers to maximise team performance and customer satisfaction
- Monitor store performance through KPI analysis, sales reporting, and customer feedback
- Identify opportunities to increase sales, improve efficiencies, and strengthen customer loyalty
- Ensure all stores consistently meet food safety, hygiene, and health & safety standards
- Resolve operational challenges and escalated customer concerns effectively and professionally
- Maintain high brand standards across all locations
- Foster a positive, customer-first culture where teams can thrive and succeed
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We're Looking For in our new Cluster Manager
- Knowledge and experience about managing multiple retail or hospitality locations
- A strong track record of driving sales growth and commercial performance
- Outstanding leadership, coaching, and people development skills
- Strong understanding of food safety, hygiene, and health & safety compliance
- Excellent analytical and problem-solving abilities
- A hands-on, proactive approach with a passion for delivering exceptional customer experiences
- Strong communication and relationship-building skills
Ready to Take the Next Step?
If you're an ambitious multi-site leader looking for full-time Cluster Manager role that is a rewarding role with a successful and growing quick service restaurants, coffee houses or even fresh goods and bakeries.
BH36475
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location