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Co design Lab Lead - Director
Co-design Lab Lead – Director
Line of Service: Advisory Industry/Sector: Not Applicable Specialism: Organisation Strategy & Management Level: Director
About the Role
The Co-design Lab Lead is responsible for establishing and leading a high-impact co-design and innovation capability. This role combines strategic leadership, facilitation expertise, and future-focused thinking to translate ambiguity into actionable outcomes.
You will:
- Shape and run co-design sessions that drive innovation, inform decision-making, and accelerate transformation initiatives.
- Work across business, experience, and technology to deliver end-to-end solutions aligned with client needs.
- Foster structured collaboration between clients, stakeholders, and multidisciplinary teams to solve complex problems.
This role requires:
- Strong strategic judgement, structured thinking, and stakeholder engagement at senior levels.
- A deep commitment to creating tangible, high-quality outputs from collaborative processes.
- Alignment with PwC’s mission to unlock innovation and drive measurable impact.
Key Responsibilities
Leadership & Strategy
- Establish and lead the Co-design Lab as a core capability within Enterprise Strategy Design.
- Shape the strategic direction of the team and how it contributes to the overall success of PwC’s innovation initiatives.
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Innovation & Facilitation
- Facilitate high-impact co-creation sessions, workshops, and labs tailored to complex client challenges.
- Develop repeatable frameworks and playbooks for co-design and innovation methodologies.
- Ensure all sessions deliver clear, actionable outputs and measurable outcomes.
Collaboration & Partnership
- Work closely with clients, senior stakeholders, and cross-functional teams to drive transformation.
- Apply design thinking, foresight planning, and strategic problem-solving to enhance decision-making.
Who You Are
Must-Have Experience & Skills
- Proven experience leading co-design, innovation, or transformation initiatives.
- Strong expertise in facilitation, workshop design, and stakeholder engagement at senior levels.
- Experience with strategic frameworks, scenario planning, and future-focused methodologies.
- Excellent communication, synthesis, storytelling, and influencing skills.
- Track record of delivering impact in complex, cross-functional environments.
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Required Skills
- Business Administration, Business Process Modeling, Agile Methodology, Customer Experience (CX), Innovation (plus 27+ validated skills in PwC’s system).
Desired Languages
(Not explicitly listed—open to bilingualism)
Education & Certifications
- Degrees (Preferred):
- Business, Design, Strategy, Innovation, or related fields.
- Certifications (Preferred):
- Industry-recognised certifications in facilitation, design thinking, or agile delivery.
Travel & Logistics
- Travel Required: 0%
- Visa Sponsorship: Available for eligible candidates
- Government Clearance: Not required
Why PwC?
At PwC, you’ll:
- Unlock new value by applying fresh perspectives and talent.
- Build lifelong relationships rooted in trust and empathy.
- Turn challenges into opportunities for innovation.
- Grow your skills in a supportive, high-impact environment.
Ready to make a difference? Join us and go further.
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