Lyreco Group
Collaborative Remote Account Manager
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Inside Sales Collaborative Account Manager
Location: Office-based role – Telford
Salary: £26,227 per annum (+ commission)
Working Hours: Monday to Friday, 9:00 am – 5:30 pm
We are looking to recruit a Inside Sales Collaborative Account Manager to join our Inside Sales Team at our Head Office in Telford.
As a Inside Sales Collaborative Account Manager, your focus will be to work alongside the wider team, supporting our SMB - Business Development Managers.
If you:
- Enjoy leading by example and motivating a sales function
- Are competitive and target-driven
- Pride yourself on getting the best from your team
Then this could be your next career move!
Benefits
- 31 days of annual leave, rising to 38 days after longer service (inclusive of bank holidays)
- Pension & life assurance scheme
- 2 fully paid community volunteering days each year
- Employee referral scheme
- Opportunity for a career break (after 3 years of service)
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Responsibilities
- Build strong peer relationships with field sales colleagues (BDM, SBDM, and/or BDE) to deliver a consistent and strategic customer experience.
- Drive customer engagement across multiple channels (voice, email, and Microsoft Teams).
- Provide exceptional service and account development planning to ensure:
- Retention of customers
- Targeted growth
- Act as the remote account lead for customer queries
- Collaborate across departments to ensure timely resolutions
Ideal Candidate
We are searching for a Inside Sales Collaborative Account Manager with:
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- Experience in telephone-based sales
- Experience in account management & sales environment
- A reliable and determined attitude
- Able to assess own performance and exceed expectations
- Energy and enthusiasm for sales
- Maintenance of high standards and a positive attitude
- Target-driven, self-motivated, and hungry to exceed KPIs and earn commission
We are a diverse and forward-thinking employer, embedding the principles of equality, diversity and inclusion into everything we do, including:
- Our staff
- Our customers
- Our suppliers
- Our local community
We are committed to the wellbeing of all our staff and environmental sustainability.
No external agencies are accepted for this role.
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