Leeds Building Society
Colleague Continuous Improvement Manager
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Colleague Continuous Improvement Manager
Colleague Continuous Improvement Manager
How You'll Help Us Live Our Purpose
We’ve been helping our members save for their future and buy their own home since 1875. Join us, and you’ll play a big role in putting home ownership within reach of more people—for every generation.
Our purpose drives everything we do, and you can shape it too—join the People team in this role as the Colleague Continuous Improvement Manager.
How You’ll Make a Difference
You’ll use insight, data, and employee feedback to improve colleague experiences at Leeds Building Society. This means identifying practical improvements, simplifying workflows, and delivering measurable change across the colleague lifecycle. Collaborating with teams across People Function and wider business, you’ll turn ideas into sustainable improvements aligned with our purpose and pour them into embedding better ways of working.
What You’ll Bring to the Role
Key Responsibilities
- Map and improve colleague and candidate journeys, using diverse perspectives to uncover themes, opportunities, and actionable strategies.
- Apply continuous improvement models (Lean, Six Sigma, PDCA, process mapping, root cause analysis, Kaizen, and A3 problem-solving) with an understanding of the right approach for each situation.
- Define and track measures of success, calculate benefits, and drive evidence-based, sustainable change through analysis and insight.
- Work cross-functionally, bringing clarity of vision and purpose across various teams while maintaining a curious and improvement-focused approach.
- Produce high-quality actionable outputs efficiently, with a strong attention to detail.
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What We’ll Offer You
- Hybrid working (2 days on-site, 3 days remote).
- Annual bonus of up to 12%.
- 10% (10%) matched pension contributions.
- 26 days holiday (plus bank holidays and a holiday purchase scheme).
- Access to colleague mortgage and saver products.
- 2 days’ volunteering leave per year.
We’re dedicated to helping you grow, belong, and shape a meaningful career.
Why Choose Us?
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Our business is driven by people. Our culture and values are reflected in our:
- Inclusive Employers Gold Accreditation (2023 & 2025).
- Commitment to equal opportunities, celebrating and supporting individuals regardless of:
- race, colour, ancestry, religion, sex, gender identity
- sexual orientation, age, disability, or citizenship
We’ve earned recognition for our purpose-driven culture:
- Winner of the Leading with Purpose award at the 2023 Business Culture Awards, reflecting our deep commitment to continual improvement and serving our customers.
Don’t Stop Here—Apply Now!
We’d love to hear from you—but don’t delay.
We may close this advertisement early, so apply before missing this chance.
This role reflects our focus on building a representative workplace. If your experience doesn’t fully match the criteria, don’t hesitate to get in touch via careers@leedsbuildingsociety.co.uk. We’ll explore reasonable adjustments to support you to thrive and are committed to diverse, inclusive talent at all levels.
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