Paragon Skills
Colleague Services Coordinator
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Colleague Services Coordinator
We're looking for a highly organised and customer-focused Colleague Services Coordinator to join our Business Services team. This is an exciting opportunity for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering exceptional service to colleagues, learners, visitors, and external stakeholders.
As the first point of contact for our Bournemouth centre, you will play a key role in ensuring our facilities, services, and day-to-day operations run smoothly while maintaining a welcoming and professional environment.
Hours
36.5 hours a week (Monday to Friday)
Salary
£25,330.00
Location
Station Approach, Ashley Rd, Bournemouth BH1 4NB
What You'll Be Doing
As our Business Services Coordinator, you will:
- Provide a professional front-of-house and reception service for visitors, learners, colleagues, and stakeholders.
- Coordinate maintenance activities and liaise with external contractors and suppliers to ensure facilities remain safe, compliant, and well-maintained.
- Manage service contracts, including cleaning, waste disposal, fire safety equipment, HVAC, washroom facilities, and workshop equipment.
- Arrange travel, accommodation, meetings, refreshments, and room bookings for colleagues.
- Produce ID badges and issue welcome packs and essential equipment for new starters.
- Support the wider Business Services and People teams with a range of administrative duties.
- Manage incoming and outgoing post, parcel deliveries, and reception enquiries.
- Raise purchase orders and coordinate supplier requirements.
- Order office supplies, uniforms, equipment, furniture, and consumables.
- Carry out health and safety checks, maintain risk assessments, and conduct weekly fire alarm testing.
- Help ensure compliance with Health & Safety, GDPR, and other regulatory requirements.
- Act as a named key holder with occasional responsibility for opening and closing the centre.
- Promote and safeguard the welfare of children and young people at all times.
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Why should you consider joining us?
Because at Paragon Skills, we believe great educators shape futures, and by joining us, you'll join a supportive team dedicated to developing talent, improving the sector and creating meaningful learning experiences.
About the role
If you want to see more details of this role, please contact Talent@knovia.co.uk to request a copy of the full job description and person specification.
Benefits
We are proud to offer a suite of benefits that are handpicked for you:
- 25 days annual leave - increasing with length of service and 8 bank holidays
- Holiday purchase scheme
- Up to 3 days of paid volunteering leave and corporate conscience initiatives
- Recognition and long service awards to celebrate our colleagues'
- Perkbox - a suite of discounts, lifestyle benefits and wellness tool
- 3% matched Employer Pension contribution
- In person team meetings and 1:1s
- Enhanced Maternity leave after 2 years of service
- Income protection and Life Assurance
- Recommend a colleague incentive schemes, where you can benefit £500 for referring great people to work with us
- CPD and training opportunities
- 4pm Friday finish with flexible working opportunities available
- Flexible and supportive team and with a great culture
- Employee Assistance Programme, with a dedicated People Team to support all colleagues
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Knovia is committed to the safeguarding and wellbeing of our learners and colleagues and we implement robust safer recruitment practices to support this. Dependant on the role you are applying for, we may undertake a number of necessary checks to confirm you are suitable to work with children and vulnerable adults, which may include a Disclosure and Barring Service check.
We are a Disability Confident Employer and have a guaranteed interview scheme in place to ensure that nobody is overlooked or discriminated against because of their disability. If you meet the minimum criteria when you apply and you have informed us in your application that you have a disability, you will be guaranteed an interview for that role.
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