Fintellect Recruitment
Collections Advisor
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Collections Manager – Alternative Finance Lender, Altrincham
I’m currently working with a fast-growing alternative finance lender based in Altrincham that is looking to hire a Collections Manager to lead and develop its collections function as the loan book continues to scale.
This is a fantastic opportunity for a driven collections professional who enjoys building processes, managing risk, and working in a dynamic lending environment.
The Role
As Collections Manager, you will take ownership of the end-to-end collections strategy across the lending portfolio. You will manage arrears cases, work with borrowers to find solutions, and help shape the collections framework as the business continues to grow.
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Key Responsibilities
- Manage the collections and recoveries process across the lending portfolio.
- Develop and implement effective collections strategies and procedures.
- Monitor arrears performance and produce regular reporting and analysis.
- Engage with customers to negotiate repayment plans and resolutions.
- Oversee cases escalated to legal recovery or external partners.
- Ensure all activity complies with regulatory and internal standards.
- Work closely with credit, underwriting, and operations teams to improve portfolio performance.
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Requirements
- 18 months - 2 years proven experience in collections, recoveries, or arrears management within lending or financial services
- Strong understanding of credit risk and collections strategies
- Experience managing delinquent loan portfolios
- Excellent negotiation and communication skills
- Experience in SME lending, asset finance, or alternative finance would be highly beneficial
Location & Working Pattern
📍 Altrincham
🏢 This role is 5 days a week office based.
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