Harvey Nash
Collections Specialist
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🚨 Loan Recovery & Collections Specialist – Secured Lending
📍 London / Home-based
💰 £38,000–£68,000 + Performance Bonus + Benefits
I'm working with an exciting, fast-growing alternative SME lender that is looking to hire an experienced Loan Recovery & Collections Specialist to manage arrears and recoveries across a growing secured lending portfolio.
This is a fantastic opportunity to join a specialist lender at an important stage of growth, where you’ll have genuine ownership of the recovery process and work closely with senior leadership to protect the loan book and maximise recoveries.
This is not a high-volume consumer collections role — we are looking for someone with hands-on experience managing property-backed lending recoveries, including arrears management, legal escalation and enforcement processes.
The Role:
- ✅ Manage the full arrears lifecycle from first missed payment through to resolution
- ✅ Act as the main point of contact for borrowers experiencing financial difficulty
- ✅ Manage formal arrears processes in line with FCA Consumer Duty requirements
- ✅ Liaise with external solicitors, LPA receivers and recovery partners
- ✅ Support property enforcement and recovery processes
- ✅ Maintain accurate case records and provide portfolio reporting to senior leadership
- ✅ Identify trends across the loan book and support improvements to credit and recovery processes
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We're Looking For:
- 🔹 Experience managing recoveries within secured lending, bridging finance, specialist mortgages or alternative finance
- 🔹 Strong understanding of property-backed lending and enforcement processes
- 🔹 Experience managing arrears cases through to resolution
- 🔹 Knowledge of LPA receiver appointments and solicitor-led recovery processes
- 🔹 Ability to manage a portfolio independently with strong attention to detail
- 🔹 Excellent communication skills with the ability to handle sensitive borrower conversations
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Ideal Backgrounds:
- ✔ Bridging lenders
- ✔ Specialist mortgage providers
- ✔ Secured SME lenders
- ✔ Alternative finance providers
Package:
- 💷 £38,000–£68,000 basic salary (dependent on experience)
- 📈 Performance bonus up to 15%
- 🏡 Home-based flexibility
- 🚗 Travel expenses covered
- 📚 FCA CPD support and professional development
This is an excellent opportunity to join an ambitious specialist lender where your experience will have a direct impact on portfolio performance and business growth.
If you have secured lending collections/recovery experience and are open to a confidential discussion, please get in touch.
📩 Message me directly or apply below.
#Hiring #FinancialServices #SpecialistLending #Collections #LoanRecovery #BridgingFinance #CommercialFinance #MortgageLending #FinTech #Recruitment
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