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College Receptionist, FASHION RETAIL ACADEMY
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College Receptionist
Location: FRA Academy – London, Moorgate EC2M 6SE & LCBT Academy – London, E1 6PX Employment Type: Full-Time, Permanent
About EFI Group
EFI Group is dedicated to transforming lives, careers, and industries through pioneering, industry-led education in fashion, beauty, and apprenticeships. At The Fashion Retail Academy (FRA) and The London College of Beauty Therapy (LCBT), our vision is to create exceptional, innovative, and inclusive learning experiences.
About the Role
We are recruiting a College Receptionist to act as the company’s first point of effective contact for students, staff, and visitors.
This essential front-of-house role focuses on delivering exceptional, welcoming, and inclusive service while maintaining a safe and organised environment.
The ideal candidate will have:
- Strong organisation skills
- Outstanding communication abilities
- A clear commitment to outstanding customer service within an educational setting
About You
Requirements
Qualifications:
- A good general education level, including English (Grade C/4 or equivalent).
- A First Aid qualification or the willingness to complete training.
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Experience:
- Previous experience in colleges, schools, customer-focused environments, or front-of-house roles is desirable.
Expertise:
- A proven track record of delivering exceptional front-of-house service.
Skills:
- Strong verbal and written communication to build positive relationships with all stakeholders.
- Excellent organisational and time-management capabilities.
Values:
- A commitment to creating an inclusive and welcoming environment.
- A focus on delivering student-centred service excellence.
We are happy to discuss potential alternatives if all criteria are not met – please apply or contact our team for further conversation.
Why EFI?
At EFI, we prioritise growth and wellbeing and offer a suite of remarkable benefits, including:
- Funded Professional Qualifications: £400 annual Personal Growth Allowance, professional qualification funding, LinkedIn Learning access, and annual CPD.
- Flexible Leaves: Enhanced leave policies, including birthday leave.
- Family-Friendly Pay: Six months fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: £50 customisable allowance, plus funded counselling/CBT through Education Support Employee Assistant Programme.
- Pension: 5% employer contribution.
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For a full breakdown of benefits, visit our benefits page.
Salary Range
£26,550 – £29,500 per annum (depending on experience and qualifications).
How to Apply
Click Apply for this job to submit your application. Closing date: 8am Tuesday, 14 July 2026 Interviews/Recruitment Day: Tuesday, 21 July 2026 (in-person, FRA Academy: Electra House, Moorgate, EC2M 6SE)
For additional details, visit our websites or contact recruitment@efigroup.ac.uk.
Note: EFI Group is fully committed to safeguarding, and all successful candidates will undergo background checks. Applicants should reflect our values of student welfare.
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